Faraz Zare
630 Middlegate Ct Marietta
Summary
Reliable and detail-oriented professional with experience in customer service, vehicle operations, warehouse logistics, and mobile repair. Bilingual in English and Farsi with strong communication, organization, and technical skills. Proven ability to work efficiently in fast-paced environments while maintaining a focus on safety, accuracy, and customer satisfaction.
Overview
2027
2027
years of professional experience
Work History
Internal Service Advisor
Nalley Lexus
Roswell, GA
02.2026 - Current
- Deliver exceptional customer service and create a positive dealership experience
- Coordinate with sales, service, and parts departments to support daily operations
- Maintain product and vehicle knowledge to assist customers effectively
- Utilize dealership software and communication tools efficiently
- Meet customer satisfaction and productivity goals consistently
- Collaborate with team members and management to ensure smooth workflow
- Facilitated effective communication between departments to enhance customer service experiences.
- Assisted clients in navigating service options, ensuring clarity and satisfaction with offerings.
- Supported service team initiatives by managing appointment scheduling and follow-up communications.
- Provided accurate information regarding vehicle maintenance and repair processes to clients.
Loaner Coordinator
Nalley Lexus
Roswell, GA
01.2025 - Current
- Manage fleet to enhance efficiency, improving customer satisfaction significantly.
- Reduce wait times by optimizing vehicle allocation, achieving measurable results.
- Address customer inquiries promptly, ensuring high satisfaction levels.
- Implement tracking systems for improved fleet utilization and performance.
- Collaborate with service teams for seamless operations and enhanced service delivery
Service Valet
Nalley Lexus
Roswell, GA
2024 - Current
- Assisting customers and providing a high-quality guest experience
- Working with sales, service, or parts departments
- Following dealership processes and performance standards
- Maintaining product and vehicle knowledge
- Using dealership software and communication tools
- Meeting customer satisfaction and productivity goals
- Collaborating with team members and management
- Internal Service Advisors
Warehouse Associate & Shipping Supervisor
Peleman Industries
- Operated forklift and managed daily shipping operations
- Picked, packed, and shipped orders accurately
- Supervised the shipping area, ensuring timely dispatch and safety compliance
Service Valet / Porter
Regal Nissan
01.2019 - 01.2020
- Performed vehicle inspections including tire treads, battery, and alignment checks
- Greeted and assisted customers during vehicle drop-off and pick-up
- Managed car wash and vacuum tasks
- Drove shuttle and parked/retrieved vehicles
Customer Service Associate
Horseshoe Bend Golf Club
04.2018 - 01.2019
- Worked as cashier and bartender
- Delivered excellent customer service to club members and guests
- Promoted food/beverage sales and supported event operations
Mobile Phone Repair Technician
Mobile
01.2017 - 09.2017
- Repaired phone screens, batteries, and hardware components
- Provided front-line customer service and upselling of accessories
Education
High School Diploma -
Alpharetta High School
03-2017
Skills
- Excellent driving skills (manual and automatic)
- Strong communication and interpersonal abilities
- Customer service and sales experience
- Organization and time management
- Technical repair skills (mobile devices)
- Forklift operation and warehouse logistics
- Microsoft Office (Word, Excel, PowerPoint)
- Fluent in English and Farsi
Languages
Persian
Native or Bilingual
English
Full Professional
Timeline
Internal Service Advisor
Nalley Lexus
02.2026 - Current
Loaner Coordinator
Nalley Lexus
01.2025 - Current
Service Valet / Porter
Regal Nissan
01.2019 - 01.2020
Customer Service Associate
Horseshoe Bend Golf Club
04.2018 - 01.2019
Mobile Phone Repair Technician
Mobile
01.2017 - 09.2017
Warehouse Associate & Shipping Supervisor
Peleman Industries
Service Valet
Nalley Lexus
2024 - Current
High School Diploma -
Alpharetta High School