Summary
Overview
Work History
Education
Skills
Timeline
Generic

Farzana Firdous Shaik

Atlanta

Summary

Experienced in Financial Risk Analysis with specializing in identifying, assessing, and mitigating financial and operational risks. I have experience in Support as well and I am seeking to leverage my work experience to contribute to the success and stability of a dynamic organization in business sector.

Overview

7
7
years of professional experience

Work History

Financial Risk Analyst

PayPal
09.2019 - 03.2022
  • Work functionally with Risk, Product, FP&A, and Controllership teams to manage transaction risks.
  • Participate in financial modeling and forecasting of transaction losses for PayPal and its subsidiaries like Venmo.
  • Maintain a current understanding of money laundering and terrorist financing issues, including policies, procedures, regulations, industry best practice.
  • Complete analysis of transactional information to identify risks, trends and potential suspicious activity.
  • Detect fraudulent activities and perform risk investigation of suspicious transactions or money laundering alerts.
  • Ensure timely, efficient reporting of suspicious transactions and checking red flags.
  • Supporting ongoing and targeted compliance monitoring and testing through various tools (Lexis Nexis, Argus Sheild, etc..).
  • Work with Controllership and Finance teams to successfully manage the internal and external audit reviews
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Senior Associate

Hi Power Support Center
03.2016 - 03.2018
  • Provide email support for players worldwide (Game of War).
  • Test the features of the game and coordinate with development team for corrections
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Create pages on the website regarding the upcoming features and ideas of the game.
  • Build predictive models to engage more players in the game
  • Create reports of the stats and performance of the team
  • Quality checks of the email support given to the players
  • Handle legal threats of the players via email

Operations Executive

Infosys Ltd.
07.2015 - 12.2015
  • Provide support to the end users answering their queries for British Telecom
  • Resolve technical issues of the telephonic line
  • Help customers to pay bills and renew packages
  • Coordinate with the department members and hire engineers to correct the telephone lines
  • Complete KYC process of the customers.
  • Used data-driven decision-making techniques to identify areas of improvement within operations processes.

Education

Bachelor of Science - Information Technology

M.V.G.R College of Engineering
Vizainagaram
05.2015

Skills

    Technical Skills:

    Programming Languages: C, SQL, Python, R

    Operating Systems: Linux, Windows

    Web Technologies: HTML, Javascript

    Data Visualization: MS Word, Microsoft Excel, PowerPoint

    Personal Attributes:

  • Decision Making
  • Problem Solving

Timeline

Financial Risk Analyst

PayPal
09.2019 - 03.2022

Senior Associate

Hi Power Support Center
03.2016 - 03.2018

Operations Executive

Infosys Ltd.
07.2015 - 12.2015

Bachelor of Science - Information Technology

M.V.G.R College of Engineering

Similar Profiles

CREATE PROFILE
Farzana Firdous Shaik