Fatima Zamudio-Gonzalez
Canton
Summary
Dynamic individual with hands-on experience in patient care and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Also has experience with cash handling. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
1
1
year of professional experience
Work History
Teller
Wells Fargo
08.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Resident Care Aide
Phoenix Senior Living
10.2023 - 05.2024
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Followed nutritional plans to prepare optimal meals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Education
High School Diploma -
Creekview High School
Canton, GA05-2024
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Approachable
- Positive
- Cash handling and management
- Friendly
- Relationship building and management
- Goal-oriented focus
- Patience and empathy
- Stress tolerance
- Listening and comprehension
- Confidentiality and discretion
- Spanish speaking
- Bilingual in Spanish
Languages
Spanish
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- I like working with my hands and fixing things
- Watching Movies and TV Shows
- Reading
- Cooking (not so good at)
- Music
- Volunteering
Timeline
Teller
Wells Fargo
08.2024 - Current
Resident Care Aide
Phoenix Senior Living
10.2023 - 05.2024
High School Diploma -
Creekview High School
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