Fatimah Burnett
Atlanta
Summary
Accomplished Supervisor of Operations with a proven track record at Unifi, enhancing team productivity and customer satisfaction through effective leadership and quality assurance. Skilled in training and mentoring, I excel in creating environments that foster growth and accountability. My attention to detail and goal-oriented approach have consistently driven positive outcomes.
Overview
7
7
years of professional experience
Work History
Supervisor of Operations
Unifi
05.2024 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Supervisor
SBM Management Services LP
03.2021 - 05.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Supervisor of Operations
ABM Industries
01.2018 - 01.2021
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Education
High School Diploma -
Decatur High School
310 N McDonough St,Skills
- Team leadership
- Training and mentoring
- Customer service
- Goal oriented
- Attention to detail
- Quality assurance
Timeline
Supervisor of Operations
Unifi
05.2024 - Current
Supervisor
SBM Management Services LP
03.2021 - 05.2024
Supervisor of Operations
ABM Industries
01.2018 - 01.2021
High School Diploma -
Decatur High School
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