Summary
Overview
Work History
Education
Skills
Timeline
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FATOUMATA BAH

Mableton,GA

Summary

A detail-oriented and experienced professional seeks a position as a Risk Management Program Coordinator. This individual aims to contribute to the planning and execution of short and long-term risk management, quality, and patient safety program initiatives. Leveraging strong analytical skills and effective communication, the goal is to align organizational goals with actionable interventions, driving continuous quality improvement. Compliance with state and federal laws for Release of Information (ROI) remains a top priority.

Overview

6
6
years of professional experience

Work History

Management Program Coordinator

Marietta Family Medicine
06.2022 - Current
  • Managing various administrative tasks in a medical office, such as scheduling appointments, handling daily charges and payments, checking in and out patients, verifying their demographics and insurance information, collecting copays, and obtaining new patient information
  • Collaborated with stakeholders to plan and execute risk management, quality, and patient safety program initiatives in alignment with organizational goals as outlined in annual Trilogy documents.
  • Assured quality and patient safety work plans and projects included clear measurable goals, monitored results, and communicated trended program measurement outcomes to appropriate business owners.
  • Investigated quality of care incidents and near misses according to established process flows, producing quarterly trended reports and actionable interventions for key business owners.
  • Ensured compliance with accreditation and program office reporting requirements by coordinating timely submissions of periodic reports and completing annual Trilogy documents.
  • Supported and participated in quality committees, facilitated by the department, including Service Quality Resources Management and Safety Systems Steering Committee.
  • Conduct thorough reviews of electronic medical records to ensure compliance with HIPAA guidelines, including verifying authorization limits and adherence to state and Federal laws for Release of Information (ROI).
  • Utilize keen attention to detail to determine legality of releasing medical records based on HIPAA rules and regulations, flagging any potential issues or discrepancies for further review.
  • Effectively communicate questions or concerns to Lead or Supervisor, contributing to collaborative and efficient team environment.
  • Serve as mentor to new employees, providing guidance on best practices and ensuring a smooth transition into role.
  • Demonstrate strong time management skills in a fast-paced, production-oriented setting, consistently meeting quality and productivity standards.

COORDINATOR

24HRS Home Care LLC
05.2021 - 05.2022
  • Overseeing daily office and field operations to ensure adherence to state and company policies
  • This includes recruiting and supervising caregivers, scheduling client appointments and caregiver shifts, managing client phone inquiries, and maintaining databases for both staff and clients
  • The position also requires providing exceptional customer service, assisting with on-call responsibilities, and staying updated on various client systems and revenue cycle management
  • Moreover, I managed bi-weekly payroll processing for a team of over 20 employees and contributing to process improvements as necessary, while always fostering positive client relations and internal teamwork
  • Coordinated office workflow to maximize productivity and labor resources.
  • Prioritized patient, employee, and volunteer privacy by accessing sensitive information only on a need-to-know basis for business purposes.
  • Complied with all regulations regarding corporate integrity and security obligations, promptly reporting any unethical, fraudulent, or unlawful behavior or activity.

NICU INTERN

Maimonides Medical Center
03.2018 - 06.2018
  • Inter at NICU
  • Answered phone calls, dropped patient blood off at lab, took urine specimen, cleaned patient room, administered medication and complete documentation, IHP tracking, ABC Form, UIR's, Critical information log, courtesy speaking with patients, families, and healthcare workers
  • Assisted incoming patient family members with room and visiting times.
  • Demonstrated a high-level understanding of the organization's information governance program and role-specific accountabilities, contributing to the integrity of the organization's data and information.
  • Exhibited thorough understanding of role requirements, policies, procedures, and processes, consistently ensuring a standardized approach to work and services provided.
  • Actively participated in education sessions to remain compliant with corporate standards and enhance role-specific functions and tasks.

Education

BACHELOR OF SCIENCE IN HEATH INFORMATION MANAGEMENT -

Rutgers University School of Health Professions
Newark, NJ
05.2024

Skills

  • Proficient in Microsoft applications: Word, Excel, PowerPoint for data analysis and presentation
  • Strong analytical skills with ability to analyze clinical/utilization/satisfaction data and organize it into understandable graphic displays
  • Experienced in facilitating committee and work group meetings
  • Ability to enter data into database for analysis and reporting
  • Excellent communication and presentation skills
  • Knowledge of EClinicalWorks / EPIC EMR, Allscripts EHR,ICD10 CPT / ICD-10
  • Confidential Records Management
  • HIPAA Guidelines

Timeline

Management Program Coordinator

Marietta Family Medicine
06.2022 - Current

COORDINATOR

24HRS Home Care LLC
05.2021 - 05.2022

NICU INTERN

Maimonides Medical Center
03.2018 - 06.2018

BACHELOR OF SCIENCE IN HEATH INFORMATION MANAGEMENT -

Rutgers University School of Health Professions

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