Felicia Coxson

Im still working here i take inbound nd outbound calls to sell products to customers for their pets. Also clients could purchase a consult with a MHP as well. I sell diff packages based on customers needs. Its fast paced and im the top earner in the company right now.

• Collaborated with installation teams to ensure seamless project execution and timely completion of customer orders.
• Analyzed market trends to identify new sales opportunities and adjust strategies accordingly.
• Negotiated contracts with clients, ensuring favorable terms while maximizing profitability for the organization.
• Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
• Achieved top performer status within the company due to consistent high sales numbers.
• Increased sales revenue by consistently meeting and exceeding sales targets.
• Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.

I took inbound calls and made outbound ones to sell siding windows or any home improvement.

• Developed and maintained relationships with clients to enhance customer satisfaction and loyalty.
• Conducted product presentations to effectively communicate features and benefits of siding and window solutions.
• Mentored junior sales agents, providing training on best practices for client engagement and product knowledge.
• Assisted call-in customers with questions and orders.