Summary

Overview

Work History

Education

Skills

Timeline

Felicia Jones

Thomson

Summary

Received numerous customer compliments for friendly and professional service.

Maintained cleaned driving record for over 10years.

Commercial Driver License

School bus and passenger endorsement

Overview

11

11

years of professional experience

Work History

Driver Trainer

Waste Management

08.2014 - Current

Identified driver training needs to make recommendations to manager.
Developed tailored training programs for individual drivers, addressing specific areas of improvement.
Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
Enhanced driver safety by conducting thorough training sessions on defensive driving techniques.
Reduced accident rates within the company through comprehensive driver education and evaluation.
Contributed to the development of company-wide safety initiatives by sharing insights gained through hands-on training experiences with drivers.
Maintained regulatory compliance documentation to promote safety and compliance culture.
Taught drivers how to drive, shift and back up trucks.
Motivated trainees through outstanding examples of driving and instructional expertise.

Education

Certificate Of Technical Studies - Accountant

Benjamin L Hooks

Memphis, TN

2009

HS Diploma - College Prep Courses

Thomson High School

Thomson, GA

05.2007

Skills

Defensive
Passenger safety
Planning routes
Traffic laws expertise
Inspecting trucks

DOT requirements
Safe driving techniques
Assisting drivers
Leadership development
Billing, Invoice, Typing 40-50 WPM, Payroll, Data Entry, Customer Service Experience, and Commercial Driving

Timeline

Driver Trainer

Waste Management

08.2014 - Current

Certificate Of Technical Studies - Accountant

Benjamin L Hooks

HS Diploma - College Prep Courses

Thomson High School