Felicia Jones
Thomson
Summary
Received numerous customer compliments for friendly and professional service.
Maintained cleaned driving record for over 10years.
Commercial Driver License
School bus and passenger endorsement
Overview
11
11
years of professional experience
Work History
Driver Trainer
Waste Management
Grovetown, GA
08.2014 - Current
- Identified driver training needs to make recommendations to manager.
- Developed tailored training programs for individual drivers, addressing specific areas of improvement.
- Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
- Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
- Enhanced driver safety by conducting thorough training sessions on defensive driving techniques.
- Reduced accident rates within the company through comprehensive driver education and evaluation.
- Contributed to the development of company-wide safety initiatives by sharing insights gained through hands-on training experiences with drivers.
- Maintained regulatory compliance documentation to promote safety and compliance culture.
- Taught drivers how to drive, shift and back up trucks.
- Motivated trainees through outstanding examples of driving and instructional expertise.
Education
Certificate Of Technical Studies - Accountant
Benjamin L Hooks
Memphis, TN2009
HS Diploma - College Prep Courses
Thomson High School
Thomson, GA05.2007
Skills
- Defensive
- Passenger safety
- Planning routes
- Traffic laws expertise
- Inspecting trucks
- DOT requirements
- Safe driving techniques
- Assisting drivers
- Leadership development
- Billing, Invoice, Typing 40-50 WPM, Payroll, Data Entry, Customer Service Experience, and Commercial Driving
Timeline
Driver Trainer
Waste Management
08.2014 - Current
Certificate Of Technical Studies - Accountant
Benjamin L Hooks
HS Diploma - College Prep Courses
Thomson High School