Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Felicia Lopez

Duluth

Summary

Dedicated phlebotomist with extensive experience, excelling in venipuncture and specimen handling. Proven ability to provide exceptional patient care and foster teamwork, ensuring safety and accuracy in all procedures. Recognized for maintaining a clean environment and delivering outstanding customer service to diverse patient populations.

Highly-skilled phlebotomist with 8+ years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Phlebotomist

Northside Hospital
09.2022 - 07.2025
  • Assisted in preparing patients for blood collection procedures.
  • Maintained cleanliness and organization of phlebotomy area and supplies.
  • Followed safety protocols to ensure patient and staff safety.
  • Learned blood draw techniques under supervision of experienced professionals.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Phlebotomist

Northeast Georgia Hospital
11.2019 - 08.2022
  • Performed venipuncture and capillary draws with precision and adherence to safety protocols.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Maintained a clean and safe work environment, following proper infection control procedures to minimize risk of contamination.
  • Provided exceptional customer service to patients from diverse backgrounds, addressing concerns or questions related to their blood tests professionally and informatively.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.

Deli Manager

Publix
09.2018 - 10.2019
  • Supervised daily operations of deli department, ensuring compliance with health and safety standards.
  • Trained and mentored staff on food preparation techniques and customer service excellence.
  • Managed inventory levels, optimizing stock rotation to minimize waste and enhance freshness.
  • Implemented new scheduling procedures, improving staff efficiency during peak hours.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Ensured a safe work environment by enforcing strict adherence to health and safety regulations.

Education

High School Diploma -

South Cobb High School
Austell, GA
05-2011

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • Pediatric phlebotomy
  • Time management
  • Multitasking Abilities
  • Teamwork and collaboration
  • Customer service

Certification

Certified Phlebotomist at Atlanta Career Institute-2018

Timeline

Phlebotomist

Northside Hospital
09.2022 - 07.2025

Phlebotomist

Northeast Georgia Hospital
11.2019 - 08.2022

Deli Manager

Publix
09.2018 - 10.2019

High School Diploma -

South Cobb High School

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Felicia Lopez