Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Felicia Turner

Athens,GA

Overview

19
19
years of professional experience

Work History

Patient Access Representative

St. Mary's Hospital
08.2023 - Current

Ensure patient accounts are complete with valid insurance coverage and current demographic / clinical data. Calculate patients monetary responsibility. Present patients with financial options and process patient payments. Secure patient consent and acknowledgement on required forms / notices. Schedule Radiology Department exams and other medical procedures.

Staffing Coordinator

Piedmont Athens Regional Hospital
11.2018 - 08.2023

Coordinates scheduling and staffing to ensure staff coverage for all shifts within hospital. Work with clinical administrative departments to project staffing needs and achieve required staffing levels. Maintain staffing scheduling software programs to schedule shifts. Monitor staffing levels and input related data.

Staffing Coordinator

Northeast Georgia Hospital
09.2021 - 02.2022

Coordinates daily staffing for the organization as directed. process patient classification,distribute reports and maintain appropriate records. Balance nursing unit schedules prior to official approval and posting. Monitor needs for nursing areas and consult with Director/Managers to post bid shifts and premium incentive shifts. Support Administrative Nursing Supervisors by placing phone calls and posting shifts for last minute critical staffing needs. Monitor open shifts management system to be sure adequate shifts are posted to meet needs. Maintain daily assignments for IVT. Accept logs and communicate all call outs for the nursing areas. Assist with obtaining staff for needs in all four hospitals. Accurately make changes to the schedule to reflect actual staffing. Mark OT staffing, incentive shifts and agency shifts in the schedule to facilitate appropriate decision making related to staffing patient care areas.

Procedure Support Tech

Piedmont Athens Regional Hospital
10.2013 - 11.2018

Procedure Support Tech performs patient and non-patient functions under the direction of the Registered Nurse. Transport and position patients, deliver specimen and lab work. Setup all equipment needed for surgery including beds. Ordering medical supplies and stocking operating rooms to par levels.

MRI Assistant

Piedmont Athens Regional Hospital
10.2008 - 10.2013

Assist patients with reception and patient transport. Assist in maintaining patient schedule and orderly control of patient flow. Assist MRI techs by performing general office duties. Help with scheduling and confirming appointments with patients or family members. Order weekly supply and acknowledge patient exams in the Radiology Information Systems for billing.

Material Management Technician

Piedmont Athens Regional Hospital
08.2005 - 10.2008

Responsible for inventory and restocking supply carts. Delivering needed supplies to various departments with in the hospital. Transport patients to different departments throughout the hospital.

Education

Associate of Applied Science - Cyber Security

Lanier Technical College
Oakwood, GA
2026

GED -

Cedar Shoals High School
Athens, GA
10.2001

Skills

  • Customer Service
  • Insurance Verification
  • HIPAA Compliance
  • Patient Registration
  • Computers
  • Medical Terminology
  • Clinical Administrative

Additional Information

References


Scotty Smith 706-614-8773

Renee Duvall 706-255-4148

Charlotte Rucker 706-351-9524

Timeline

Patient Access Representative

St. Mary's Hospital
08.2023 - Current

Staffing Coordinator

Northeast Georgia Hospital
09.2021 - 02.2022

Staffing Coordinator

Piedmont Athens Regional Hospital
11.2018 - 08.2023

Procedure Support Tech

Piedmont Athens Regional Hospital
10.2013 - 11.2018

MRI Assistant

Piedmont Athens Regional Hospital
10.2008 - 10.2013

Material Management Technician

Piedmont Athens Regional Hospital
08.2005 - 10.2008

Associate of Applied Science - Cyber Security

Lanier Technical College

GED -

Cedar Shoals High School
Felicia Turner