Felisea Smith
Lagrange,GA
Summary
Dynamic professional skilled in cultivating meaningful community relationships and fostering team collaboration. Expertise in conflict resolution and event planning ensures seamless operations and positive outcomes, while adaptability and reliability support diverse congregational needs. Committed to a full-time role that offers professional challenges, leveraging exceptional interpersonal skills, effective time management, and problem-solving capabilities. Results-oriented achiever with a proven track record of exceeding targets in fast-paced environments, combining strategic thinking with practical experience to deliver impactful solutions that enhance organizational performance.
Overview
18
18
years of professional experience
Work History
Pastoral Assistant
The Light of God
Lagrange, Georgia
04.2026 - Current
- Blends administrative tasks and ministry development
- Overseeing church calendars
- Managing the pastor’s schedule
- Processing correspondence
- Organizing and conducting church events or meetings
- Served as liaison between various ministries within the church by maintaining open lines of communication to ensure cohesive programming across all areas.
General Assembly
KIA of Georgia
West Point, Georgia
06.2022 - Current
- Temporary employee from June -December
- Efficient at safely aligning wheels and headlights
- Utilizes some quality skills to ensure finished product meets KIA standards
- Trained new employees
- Final OK north line Assembly
- Effective use of DC tools, drills, and other equipment
- Maintained compliance with industry standards by staying informed of current regulations pertaining to general assembly procedures.
- Troubleshot and resolved mechanical issues that occurred during assembly.
Machine Operator/Assembler/Packer
2A USA
Auburn, Alabama
09.2020 - 06.2022
- Maintained and completed activity production log
- Efficiently operated different CNC machines
- Some machine maintenance
- Packed and sorted containers
- Trained new employees
- Ensured all equipment is running efficiency
- Utilized calipers, bore gauges, and precision instruments for measurement
- Trained new operators on machine functionalities and safety standards, fostering a collaborative environment.
Customer Service Representative
Sykes Enterprise
Montgomery, Alabama
11.2018 - 06.2019
- Inbound calls for Bank of America
- Resolved customer inquiries through phone and chat support, ensuring timely and accurate assistance.
- Handled escalated issues with professionalism, maintaining positive customer relationships during challenging interactions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Paraprofessional
Appleton Learning
Auburn, Alabama
08.2014 - 11.2018
- Assisted Teacher with lesson plans, behavioral data, and teaching of students with developmental disabilities
- Supported classroom instruction by assisting teachers with lesson delivery and student engagement.
- Adapted educational materials to meet diverse learning needs of students.
- Monitored student progress and provided constructive feedback to enhance academic performance.
- Implemented behavioral intervention strategies to improve student behavior and classroom dynamics.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Lifestyle Coach
Balm In Gilead
Montgomery, Alabama
05.2018 - 09.2018
- Provided contractor services that supported the SDFI through conducting and facilitating the Prevent T2 program
- Participates in outreach, recruitment, and retention activities
- DITTAC lifestyle coach Certified through Emory University
- Provided one-on-one coaching sessions, fostering accountability and motivation in clients.
- Spearheaded community outreach initiatives to promote health awareness and engagement programs.
Teacher’s Assistant
The Learning Tree
Tallasee, Alabama
02.2012 - 09.2013
- Caregiver for children with developmental disabilities
- PCM (Personal Crisis Management) certified; CPR/First Aid Certified
- Assisted teachers in delivering instructional materials and managing classroom activities.
- Implemented behavioral management strategies to enhance classroom environment and student engagement.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Provided direct support during community outings, facilitating appropriate social interactions among peers while practicing newly acquired skills within real-world contexts.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Charted on each patient daily.
- Assisted with medication administration and counting and pouring medications.
Office Assistant/Research Assistant
Alabama State University
Montgomery, Alabama
08.2008 - 05.2012
- Assisted professors with published research
- Worked with animals using an operant chamber
- Entered and analyzed data
- Handled inbound and outbound calls
- Coordinated office operations to ensure efficient workflow and timely completion of tasks.
- Developed streamlined processes for data entry and file management to enhance efficiency.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Managed laboratory inventory and maintained equipment for optimal functionality and safety compliance.
- Collaborated with faculty and students on various research projects, enhancing teamwork and communication skills.
- Analyzed data sets using statistical software to ensure accurate results and conclusions.
- Assisted in designing and conducting research studies to support academic objectives.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Participated in lab meetings and project presentations.
Education
MASTER OF SCIENCE - CLINICAL MENTAL HEALTH COUNSELING
Troy University At Montgomery
Montgomery, ALBACHELOR OF SCIENCE - PSYCHOLOGY
Alabama State University
Montgomery, AL05-2012
Skills
- Spiritual leadership
- Pastoral care
- Small group facilitation
- Administrative tasks
- Event organization
- Teamwork and collaboration
- Problem-solving
- Time management
- Production assembly
- Good communication
- Strong work ethic
- Workplace safety
- Computer skills
- Power and hand tools
- Quality assurance
- Data collection
- Data entry
- Analytical thinking
- Data analysis
- Research and analysis
- Project management
- Laboratory operations
- Observational research
Timeline
Pastoral Assistant
The Light of God
04.2026 - Current
General Assembly
KIA of Georgia
06.2022 - Current
Machine Operator/Assembler/Packer
2A USA
09.2020 - 06.2022
Customer Service Representative
Sykes Enterprise
11.2018 - 06.2019
Lifestyle Coach
Balm In Gilead
05.2018 - 09.2018
Paraprofessional
Appleton Learning
08.2014 - 11.2018
Teacher’s Assistant
The Learning Tree
02.2012 - 09.2013
Office Assistant/Research Assistant
Alabama State University
08.2008 - 05.2012
MASTER OF SCIENCE - CLINICAL MENTAL HEALTH COUNSELING
Troy University At Montgomery
BACHELOR OF SCIENCE - PSYCHOLOGY
Alabama State University