Felix Osei Bonsu
Newnan
Summary
Highly organized, hardworking, and dependable insurance lawyer with a successful track record of managing multiple priorities and maintaining a positive attitude. Skilled in navigating complex legal issues within the insurance industry and adept at offering innovative solutions to meet client and team goals. Seeking a full-time position that provides professional challenges and opportunities to leverage extensive knowledge in insurance law, combined with excellent interpersonal skills, time management, and problem-solving abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Merchandizer
Bufallo Rock
08.2024 - Current
- Improved inventory accuracy by conducting regular audits and reconciling discrepancies.
- Optimized product assortments to maximize profit margins while meeting customer demands.
- Conducted regular store visits to assess execution of merchandising plans and provide support as needed for retail partners.
- Implemented pricing strategies that balanced profitability targets with competitive positioning in the marketplace.
- Enhanced store presentation standards through consistent execution of visual merchandising guidelines.
- Streamlined order processing procedures, significantly reducing order-to-delivery times for clients.
- Maximized revenue growth through strategic merchandising plans for key product categories.
Food & Merchandise Service Assistant
Costco
12.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours
- Stocks opened cases on shelves
- Moves and positions pallets of merchandise using manual pallet jack
- Collaborated with team members to maintain a clean and organized food court environment for optimal customer experience
- Followed merchandising standards and practices
- Aligns product, collects and returns stray items, stocks to maintain high product levels
- Set up display models, assembling as necessary
- Provided exceptional service through active listening, understanding customer needs, and making suitable recommendations
- Maintained a smooth flow of operations during high-volume periods by effectively managing multiple orders at once
- Supported fellow team members during rush periods, demonstrating adaptability and strong teamwork skills
- Assisted in training new staff members on company policies, best practices, and general responsibilities within the Food Court setting
- Implemented successful time-management strategies to prioritize tasks without sacrificing quality or attention to detail
UNIT MANAGER
Waffle House
04.2018 - 06.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections
- Carefully interviewed, selected, trained, and supervised staff
- Led and directed team members on effective methods, operations, and procedures
- Tracked daily sales transactions and invoices for accurate and updated financial reporting
- Managed staff schedules and maintained adequate coverage for all shifts
- Verified prepared food met standards for quality and quantity before serving to customers
ASSOCIATE LAWYER [Insurance and Claim]s)
Sambian and Company
10.2013 - 11.2018
- Provide legal advice and guidance on insurance laws and regulations to clients or the company.
- Oversee the handling of insurance claims, ensuring compliance with legal standards and company policies.
- Enhanced client satisfaction by efficiently managing caseloads and providing timely legal advice
- Negotiated favorable settlements for clients by effectively conducting discovery, drafting motions, and participating in mediation sessions
- Oversee the handling of insurance claims, ensuring compliance with legal standards and company policies.
- Draft, review, and negotiate insurance contracts and policy documents.
- Represent clients or the company in negotiations and disputes related to insurance claims, potentially including litigation.
- Ensure compliance with all relevant state and federal regulations in the insurance sector.
- Advise on risk management strategies to minimize potential legal exposure.
- Conduct legal research and analysis on various aspects of insurance law to support case strategies and client advisories.
- Maintain effective communication with clients, insurance companies, and other
- Managed client relationships with consistent communication and proactive updates on case progress
Education
Qualifying Certificate of Law - Law
Ghana School of Law
Accra, Ghana02-2014
Master of Business Administration - Marketing and Strategic Management
Kwame Nkrumah University
07.2013
LLB - Law
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana06-2010
Bachelor of Arts - Economics And Sociology
University of Cape Coast
Cape Coast, Ghana 06-2002
Skills
- Expertise in insurance law and regulations
- Strong negotiation and advocacy skills
- Time Management
- Prioritization of Requirements
- Active Listening Skills
- Attention to Detail
- Team Working
- Conflict Resolution
- Excellent communication and client-relations abilities
- Detail-oriented and adept at drafting legal documents
- Self Motivation
- Strategic Thinking
- Performance Management
- Proficient in legal research and case analysis
Certification
- Qualifying Certificate of Law
- Advance Level Of Education Certificate SDA Secondary School, Bekwai Ghana
- Ghana School of Law, Accra, Ghana Certificate of Enrollment to the Roll of Lawyers
Awards
Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well
Timeline
Account Merchandizer
Bufallo Rock
08.2024 - Current
Food & Merchandise Service Assistant
Costco
12.2022 - Current
UNIT MANAGER
Waffle House
04.2018 - 06.2023
ASSOCIATE LAWYER [Insurance and Claim]s)
Sambian and Company
10.2013 - 11.2018
Master of Business Administration - Marketing and Strategic Management
Kwame Nkrumah University
Qualifying Certificate of Law - Law
Ghana School of Law
LLB - Law
Kwame Nkrumah University of Science And Technology
Bachelor of Arts - Economics And Sociology
University of Cape Coast
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