Fercenia Peters
Atlanta
Summary
Detail-oriented and results-driven professional with expertise in dispatch operations, parts, and inventory management. Proven track record of coordinating logistics, managing inventory, and ensuring efficient parts distribution to support operational readiness. Skilled in scheduling, tracking shipments, managing vendor relationships, and maintaining accurate inventory records. Strong leadership and communication abilities, with a focus on customer service, team coordination, and streamlining workflows. Known for maintaining organized stockrooms, reducing part return rates, and improving shop efficiency through accurate and timely parts fulfillment. Committed to supporting mission success through organized, proactive, and cost-effective logistical support.
Overview
35
35
years of professional experience
Work History
Parts Manager
Greyhound Bus Station
Atlanta
06.2017 - Current
- Managed inventory levels for parts and supplies at Greyhound bus station.
- Coordinated procurement of parts to ensure timely availability for maintenance teams.
- Oversaw parts storage organization and ensured efficient retrieval processes.
- Trained staff on proper handling and storage of bus parts and supplies.
- Monitored system records to track parts usage and identify reorder needs.
- Collaborated with maintenance teams to assess parts requirements for service schedules.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Dispatcher
A/Towing
Atlanta
12.1999 - 01.2015
- Coordinated towing requests from customers and relayed information to drivers.
- Managed incoming calls and provided timely assistance to clients in need.
- Maintained accurate records of tow requests and completed jobs for reporting.
- Utilized radio communication to direct drivers during high-volume service periods.
- Assigned drivers to appropriate routes based on customer needs.
Parts Clerk/Front Desk Receptionist
Joe And Sons' Auto Repair
Atlanta
06.1990 - 11.1999
- Managed inventory of automotive parts and supplies for efficient operations.
- Assisted technicians by locating required parts quickly and accurately.
- Maintained accurate records of parts usage and stock levels daily.
Education
High School Diploma -
D. M. Therrell High School
Atlanta, GA05-1989
Skills
- Inventory management
- Parts procurement
- Stock reconciliation
- Attention to detail
- Effective communication
- Training and development
- Customer relationship management
References
References available upon request.
Timeline
Parts Manager
Greyhound Bus Station
06.2017 - Current
Dispatcher
A/Towing
12.1999 - 01.2015
Parts Clerk/Front Desk Receptionist
Joe And Sons' Auto Repair
06.1990 - 11.1999
High School Diploma -
D. M. Therrell High School
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