Ferrell Owen Jr
Buena Vista
Summary
Detail-oriented professional with extensive experience in inventory management and equipment maintenance. Proven track record in process optimization and technical troubleshooting, leading to cost savings and enhanced team performance.
Overview
23
23
years of professional experience
6
6
Certifications
Work History
PRODUCTION -GENERAL ASSMBLLY
KIA OF GEORGIA ,INC.
West Point
11.2022 - Current
- Executed day-to-day duties with accuracy and efficiency.
- Developed innovative solutions to improve team performance and achieve project goals.
- Collaborated effectively with diverse coworkers to achieve goals and resolve product issues.
- Prioritized tasks to meet service objectives efficiently.
- Identified customer needs promptly to ensure satisfaction.
- Worked with cross-functional teams to drive project success.
- Applied advanced technical skills to troubleshoot complex problems and implement effective solutions.
- Streamlined processes with software tools to enhance efficiency and reduce operational costs.
Parts Manager
REID BROS IRRIGATION
Americus
06.2017 - 11.2020
- Managed irrigation systems for optimal water distribution across agricultural fields.
- Supervised installation and maintenance of irrigation equipment and technologies.
- Managed inventory levels for irrigation parts and equipment.
- Collaborated with suppliers to source quality components efficiently.
- Oversaw order fulfillment processes for timely delivery of parts.
- Implemented inventory tracking systems to streamline operations.
- Trained staff on proper handling and storage of irrigation products.
- Coordinated with sales team to forecast parts demand accurately.
- Assisted in developing procurement strategies for cost-effective sourcing.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Developed and maintained positive working relationships with vendors.
- Prepared documents for ordering parts, supplies, and equipment.
- Resolved customer inquiries related to part availability or quality issues.
- Coordinated delivery schedules to ensure timely arrival of incoming orders.
- Investigated discrepancies between physical inventories and records.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Conducted scheduled inventory audits to verify accuracy and product availability.
- Created reports to monitor inventory usage and assess performance metrics.
- Implemented process improvements to enhance efficiency of ordering operations.
- Analyzed pricing trends to optimize cost savings.
- Managed employee schedules and daily assignments.
- Reviewed purchase requisitions to verify accuracy of requested items.
- Assisted in developing a system for tracking special orders.
Vice President of Operations
Owen paint and Body,inc
Montezuma
11.2002 - 04.2013
- Supervised daily operations to enhance team workflow and efficiency.
- Ensured compliance with safety and health regulations during shifts.
- Trained staff on customer service protocols to improve service quality and operational adherence.
- Managed inventory levels and coordinated supply orders as needed.
- Addressed customer inquiries and resolved issues promptly and effectively.
- Conducted routine inspections to maintain cleanliness and organization standards.
- Collaborated with team members to enhance service delivery strategies.
- Scheduled shifts and delegated tasks to optimize team performance.
- Resolved customer complaints in a professional manner.
- Trained new employees on job duties and company policies.
- Audited cash registers at the end of each shift for accuracy.
- Assigned tasks to employees and monitored progress of projects.
- Provided guidance and support to team members.
- Interacted with customers regularly to ensure their needs were met.
- Monitored staff performance and provided feedback to ensure quality customer service.
- Created schedules for staff members according to business needs.
- Ensured compliance with safety regulations, company policies, and procedures.
- Developed and implemented strategies to boost customer satisfaction ratings.
- Investigated incidents reported by customers or staff members.
- Managed payroll records for accurate tracking of hours worked by staff members.
- Handled employee relations issues such as disciplinary action or terminations.
- Coordinated special events such as promotional campaigns or store openings.
- Implemented cost-saving initiatives that improved efficiency without compromising quality.
- Conducted regular team meetings to discuss operational issues.
- Promoted products and services offered by the company through various media channels.
- Analyzed data from customer surveys and implemented changes accordingly.
- Delegated tasks among team members according to their strengths and abilities.
- Inspected facilities regularly to ensure compliance with health codes and regulations.
- Responded to customer questions regarding products, prices and availability.
- Complied with company policies, objectives and communication goals.
- Monitored employee productivity to provide constructive feedback and coaching.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Negotiated with suppliers to secure cost-effective resources.
Education
BBA - BUISNESS ADMINISTRATION
Georgia Southwestern State University
Americus, GA11-2013
Skills
- Inventory management
- Supply chain management
- Process optimization
- Process improvement
- Quality control
- Equipment maintenance
- Technical troubleshooting
- PPE use
- Project planning
- Task management
- Time management
- Multitasking
- Friendly, positive attitude
- Team collaboration
- Team development
- Staff training
- Problem solving
- Attention to detail
- Computer skills
- Basic math
- Effective communication
- Interpersonal communication
- Leadership skills
- Conflict resolution
- Calm under pressure
- Friendly, positive attitude
- Calm under pressure
Certification
I-CAR CERITIFIED FOR REBUILDING VEHICLES AFTER CRASH
Affiliations
VOUNTEER RED CROSS
Timeline
PRODUCTION -GENERAL ASSMBLLY
KIA OF GEORGIA ,INC.
11.2022 - Current
Parts Manager
REID BROS IRRIGATION
06.2017 - 11.2020
Vice President of Operations
Owen paint and Body,inc
11.2002 - 04.2013
BBA - BUISNESS ADMINISTRATION
Georgia Southwestern State University