Fiorella Osorio
Atlanta
Summary
Motivated professional with a strong focus on career development and organizational improvement. Demonstrates ambition and eagerness to contribute to financial decision-making processes, driving significant value for businesses. Actively seeking opportunities within organizations that prioritize professional and personal growth.
Overview
8
8
years of professional experience
Work History
Teller
Wells Fargo
Atlanta
08.2024 - Current
- Processed daily client transactions, including deposits, withdrawals, money transfers, and loan payments.
- Balanced cash drawers daily to ensure accuracy and eliminate discrepancies.
- Maintained confidentiality of sensitive financial information in compliance with bank policies.
- Fostered a welcoming environment for customers to enhance overall experience.
- Utilized banking expertise to identify customer needs and recommend suitable services.
- Received and accepted cash from merchants and customers while ensuring security.
- Sold bank cashier's checks to customers, facilitating smooth transactions.
- Assisted supervisor with daily branch operations to optimize efficiency.
Invoicing Analyst
Cortech LLC
Atlanta
11.2022 - 01.2024
- Prepared, issued, and dispatched invoices to ensure timely billing.
- Reconciled invoices with balance sheet reports, resolving discrepancies effectively.
- Communicated with clients and departments to clarify issues and enhance billing accuracy.
- Supported monthly and quarterly audits, facilitating thorough financial assessments.
- Ensured proper setup of client billing accounts in accordance with requirements.
- Assisted with additional tasks as needed to promote operational efficiency.
Secretary
Global Cargo
Atlanta
05.2019 - 09.2022
- Managed and maintained comprehensive database of files, records, and contacts.
- Coordinated various day-to-day activities to enhance operational efficiency.
- Provided customer service for shipping and money transfers.
- Conducted daily reports and analyzed collated data.
- Oversaw delivery and pick-up schedules for boxes to ensure timely service.
- Developed payroll systems for employee compensation.
- Fostered effective communication with colleagues to maintain strong customer relationships.
La Moreliana
Atlanta
05.2018 - 09.2018
- Processed transactions at register, ensuring high standards of customer service.
- Maintained facility standards by stocking and organizing products.
- Welcomed and assisted customers, fostering positive interactions.
Retail Representative
Laredo western wear
Atlanta
06.2017 - 12.2017
- Restocked empty shelves and racks to ensure product availability.
- Organized seasonal displays to enhance visual appeal and customer experience.
- Maintained facility standards by implementing regular updates and cleanliness checks.
- Fostered positive interactions with customers and coworkers through professional communication.
Education
Bachelor of Business Administration - Finance, Marketing
Georgia State University, J. Mack Robinson College of Business
Atlanta, GA05.2022
Associate of science - Business Administration
Perimeter College at Georgia State University
Atlanta, GA05.2019
Skills
- Languages: Spanish (Native), English (Fluent)
- Computer: Proficient in Microsoft Office (Particularly word, Excel, and PowerPoint)
- Possessing enthusiasm, drive and a positive attitude
- Professional skills: Management, Customer service, Team building
- Help teams engage in problem solving projects that deliver their team goals
- Balance sheet and Income Statement knowledge
- Account receivable, Accounts payable
Timeline
Teller
Wells Fargo
08.2024 - Current
Invoicing Analyst
Cortech LLC
11.2022 - 01.2024
Secretary
Global Cargo
05.2019 - 09.2022
La Moreliana
05.2018 - 09.2018
Retail Representative
Laredo western wear
06.2017 - 12.2017
Bachelor of Business Administration - Finance, Marketing
Georgia State University, J. Mack Robinson College of Business
Associate of science - Business Administration
Perimeter College at Georgia State University
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