Ford Underwood
Atlanta
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Excited to adapt and transition into a new setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Garden Hills Pool
05.2024 - 09.2024
- Oversaw daily operations to ensure an enjoyable guest experience.
- Supervised and coordinated teams of lifeguards and concession staff.
- Handled pool and supply maintenance through chemical treatments and reporting concession inventory.
- Organized and set-up birthday parties that were booked through our website, working with costumers to resolve any concerns.
- Ordered food and drink items items as needed.
Lifeguard
Garden Hills Pool
05.2023 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Concessions Worker
Garden Hills Pool
05.2021 - 09.2022
- Consistently provided friendly and efficient service to promote customer satisfaction.
- Kept area, equipment and surrounding pool deck clean to comply with cleanliness standards.
- Grilled burgers and hot dogs, served drinks and snacks for costumers.
- Created membership key cards for patrons.
Education
High School Diploma -
North Atlanta Highschool
Atlanta, GA05-2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
- First Aid/CPR Certified
- Microsoft Word Certified
Timeline
Manager
Garden Hills Pool
05.2024 - 09.2024
Lifeguard
Garden Hills Pool
05.2023 - 09.2023
Concessions Worker
Garden Hills Pool
05.2021 - 09.2022
High School Diploma -
North Atlanta Highschool
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