Summary
Overview
Work History
Education
Skills
Timeline
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Frances Glover

ROCKMART

Summary

Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

4
4
years of professional experience

Work History

Office Manager

Truly Nolen Pest Control
Woodstock
03.2021 - 04.2025
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Supervised staff members, organized schedules and delegated tasks.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Ensured compliance with applicable laws regarding employment practices.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Provided administrative support to management team including preparing reports and presentations.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.

Education

GED -

North Metro Technical College
Acworth, GA
06-1993

Skills

  • Microsoft Office
  • Customer service
  • Schedule coordination
  • Contract review
  • Invoice tracking
  • Client relationship management
  • Contract administration
  • Office management
  • Database administration
  • Clerical support
  • Office administration
  • Scheduling
  • Scheduling coordination
  • Business administration
  • Mail handling
  • Administrative support
  • Scheduling and calendar management
  • Data entry
  • Clear oral/written communication

Timeline

Office Manager

Truly Nolen Pest Control
03.2021 - 04.2025

GED -

North Metro Technical College

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Frances Glover