Francesca Fernandez

• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Built diverse and consistent sales portfolio.

• Performed inventory control, such as counting, and stocking merchandise.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Operated POS systems to accurately process customer purchases.

· Cultivated and closed numerous internet sales and expertly used QuickBooks to manage the company's finances.

• Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
• Oversaw and improved deliveries through proactive coordination of daily operations.