Franchesca Turner
Sylvania
Summary
Dynamic Security Officer with extensive experience skilled in incident reporting and CCTV surveillance. Proven ability to enhance safety protocols and provide superior customer service, ensuring a secure environment for all. Trained new team members in best practices, fostering a culture of vigilance and compliance.
Overview
8
8
years of professional experience
Work History
Security Officer
Metro One Loss Prevention Services
06.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Security Officer
Sizemore Security Services
09.2019 - 07.2023
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Assistant Store Manager
Dollar General
08.2017 - 03.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Screven County High School
Sylvania, GA05.2004
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- Superior customer service
- Surveillance
- Patrol operations
Timeline
Security Officer
Metro One Loss Prevention Services
06.2023 - Current
Security Officer
Sizemore Security Services
09.2019 - 07.2023
Assistant Store Manager
Dollar General
08.2017 - 03.2019
High School Diploma -
Screven County High School
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