Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frankie Holloway

Lithonia,GA

Summary

Dedicated and highly organized professional with over 15 years of experience in successfully managing office operations, streamlining administrative processes, and providing exceptional support to executives and teams. Demonstrated ability to enhance efficiency, reduce costs, and deliver top-notch administrative services. Skilled in handling confidential information, adapting to evolving priorities, and maintaining a poised and professional demeanor in fast-paced environments. Seeking to leverage skills and expertise to make a valuable contribution to a dynamic organization in an administrative capacity.

Overview

16
16
years of professional experience

Work History

Office Manager/HR Coordinator

Ed Hollo Transport LLC
02.2021 - Current
  • Manages day-to-day office operations, including scheduling, budgeting, and procurement, to ensure the smooth and efficient functioning of the workplace
  • Maintains employee records, including personnel files and time and attendance records, to facilitate accurate payroll processing
  • Prepares and maintains financial reports, budgets, and expense reports for the office
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.

Distribution Assistant

Maxxis International
01.2017 - 02.2021
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Processed required paperwork to expedite handling of shipped and received goods.

Shipping Office Lead

Hitachi Power Tools
07.2014 - 01.2017
  • Led a team of 20+ shipping and warehouse personnel, providing guidance, training, and performance evaluations to ensure a highly efficient and motivated workforce
  • Oversaw the day-to-day shipping and receiving operations, coordinating with carriers and couriers to meet delivery schedules and maintain on-time order fulfillment
  • Implemented and maintained accurate inventory control procedures, including regular cycle counts, quality checks, and reconciliation to minimize discrepancies and losses
  • Utilized logistics and inventory management software (SAP/WMS) track shipments, monitor inventory levels, and ensure proper documentation and record-keeping
  • Worked closely with the procurement team to manage shipping supplies, negotiate shipping rates, and reduce shipping-related expenses
  • Conducted regular safety training and maintained a culture of safety awareness among the shipping team, resulting in a significant reduction in accidents and incidents

Shipping Coordinator

Birchwood Foods
08.2011 - 07.2014
  • Coordinated the daily shipping and receiving operations, including preparing and processing shipping documents, labels, and customs paperwork, ensuring compliance with regulations and guidelines
  • Worked closely with carriers, freight forwarders, and couriers to schedule pickups and deliveries, track shipments, and resolve any delivery issues or delays
  • Conducted quality checks on outgoing shipments to ensure that products were properly packed, labeled, and documented, reducing the occurrence of errors and returns
  • Reviewed paperwork to determine priorities and set schedules.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Warehouse Associate

Office Depot
10.2008 - 07.2011
  • Utilized warehouse management software to manage inventory, track shipments, and generate shipping labels
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Education

Coosa Valley Technical College
Rome, Ga
01-2010

High School Diploma -

Worth Co. High
Sylvester, GA
01-1999

Skills

  • Proficient in Microsoft
  • Critical Thinking
  • Time Management
  • Shipping/ Receiving
  • WMS (SAP/ERP)
  • FedEx Ship Manager/ UPS Worldship
  • Inventory Management
  • Quality Assurance
  • Administrative Support
  • Data Entry
  • Workflow Planning
  • Accounts Payable and Receivable
  • Attention to Detail
  • Customer Service
  • Team Leadership

Timeline

Office Manager/HR Coordinator

Ed Hollo Transport LLC
02.2021 - Current

Distribution Assistant

Maxxis International
01.2017 - 02.2021

Shipping Office Lead

Hitachi Power Tools
07.2014 - 01.2017

Shipping Coordinator

Birchwood Foods
08.2011 - 07.2014

Warehouse Associate

Office Depot
10.2008 - 07.2011

Coosa Valley Technical College

High School Diploma -

Worth Co. High
Frankie Holloway