Fredis Serrano
Powder Springs
Summary
Dynamic professional with extensive experience in warehouse operations and sales, notably at ATT. Proven track record in enhancing client satisfaction and team collaboration. Skilled in packaging and labeling, with a strong attention to detail. Achieved significant sales growth through strategic planning and effective problem-solving. Committed to maintaining high-quality service delivery.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Lyneer Staffing
07.2024 - 01.2025
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Sales Representative
ATT
07.2023 - 05.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Manager
Target
03.2022 - 02.2023
- Implemented strategies to boost team efficiency and involvement.
- Completed several assignments within set deadlines.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved disputes promptly to enhance customer satisfaction.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Manager
RaceTrac
12.2019 - 11.2021
- Increased employee productivity and engagement.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
Apprentice
Ale Bautista House Remodeling
02.2018 - 10.2020
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
Education
High School Diploma - Business/Psychology
Mceachern High School
Powder Springs, GA12.2021
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Shipping and receiving
- Warehouse operations
- Quality control
Languages
Spanish
Full Professional
Timeline
Warehouse Associate
Lyneer Staffing
07.2024 - 01.2025
Sales Representative
ATT
07.2023 - 05.2024
Manager
Target
03.2022 - 02.2023
Manager
RaceTrac
12.2019 - 11.2021
Apprentice
Ale Bautista House Remodeling
02.2018 - 10.2020
High School Diploma - Business/Psychology
Mceachern High School
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