FREDRICKA BELL
Covington
Summary
Well-qualified Realtor with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Licensed Realtor
Sanders Realty
08.2019 - Current
- Developed and fostered strong relationships with clients by working to provide the best real estate experience possible.
- Effectively utilized web-based tools to manage a database of customers and prospects.
- Scheduled and managed appointments to show homes and arranged meetings between buyers and sellers.
- Advised buyers during home visits and inspections.
- Advocated for clients during home sales negotiations.
- Communicated with all involved parties in a timely and professional manner.
- Work independently and own the development and growth of a strong strategic market.
- Following up on all leads with a core focus of converting those to appointments, building rapport with our leads, and following up on all appointments ensuring success for each completed appointment.
- Collaborating with team members to ensure all leads are followed up on appropriately.
- Facilitated property showings and open houses to attract potential buyers.
- Researched market trends to provide clients with informed buying and selling strategies.
Project Manager
Clayton Fixture Company, Inc.
06.2014 - 08.2020
- Oversaw project management coordination for Chick-Fil-A Restaurants store operators, owner operators, general contractors, facilities and management representatives and other vendors affiliated with assigned projects.
- Monitor, track, and certify all costs associated with changes in the project assignment.
- Led 10 projects with budgets as large as $350K, execution time frames from 3-12 months, and teams up to 5 people.
- Created systems for clear communication and cross-functional collaboration.
- Responsible for providing market reports regarding all KPI production and updated sales reports for the department.
- Lead project meetings and issue meeting minutes for the administration and tracking of relevant information and statuses.
- Responsible for project ideation, development and pitch service proposals and quotes to Chick-Fil-A contacts; responsible for selling project ideas as well.
- Coordinated projects from start to finish; possess functional knowledge of blueprints and responsible for reading blueprints and determining measurements and materials needed; send scans for approval to Chick-Fil-A facility contacts.
- Responsible for project closeout to secure guarantees, warranties, and related provisions for final project delivery to owner entities.
- Prepared and implement methods to budget and track all expenditures on the project and generate reports as they relate to the project; monitor the progress of the project team and provide routine reporting.
- Performed human resources responsibilities such as recruiting, hiring, interviewing and performance management.
- Ensured staff received proper site orientation, initial training and ongoing education concerning client sites; successfully determined site priorities for each client and made site recommendations to ensure effective business operations; provide materials for construction projects.
- Ensured and enhance supply efficiency through administrative streamlining; manage 3rd party vendors for facilities.
- Communicated with clients and resolve conflicts and issues regarding materials and deliveries that are delivered incorrectly to the project sites; rectify any other service issues as needed.
- Provide regular communication for all assigned projects as appropriate, including ensuring that sales/project management team is consistently updated with the latest manufacturing/shipping status.
- Work cross-functionally with sales, service and finance team members to ensure all elements of the assigned sales support are being fulfilled and project issues addressed within the identified timeframe.
- Led cross-functional teams to deliver projects on time and within budget.
- Developed project plans, schedules, and resource allocations for multiple initiatives.
Account Executive
G.F. Health Products
01.2013 - 06.2014
- Managed client service experience, and inquires. Managed portfolio of 10+ end-user accounts for order placement, tracking, and other related account maintenance support in fulfillment of supply orders to hospitals, healthcare providers, nurses, and other at-home facilities.
- Acted as a trainer for all new hires and team members; ensured solid job knowledge of healthcare industry and supply standards; and ensured customer service standards were met in accordance to goals and objectives; responsible for providing quality control and assurance standards in high-call environment.
- Responsible for managing and providing solutions for all inquiries and disputes escalated to management.
- Developed tailored solutions to meet diverse client needs, driving product adoption and loyalty.
- Cultivated strong relationships with clients to enhance customer satisfaction and retention.
Project Coordinator
Reed Construction Data
03.2010 - 01.2013
- Assisted with nationwide projects from contractors and subcontractors seeking information on project bids and proposals.
- Trained contractors and subcontractors on how to read blueprints and how to use the system to find project specifications for pending projects over 1k and bid proposals; trained new hires as well.
- Reviewed contract service details and handled customer disputes regarding contracts; issued credits for contractors; researched archived information in order to settle claims and dispute for court related matters.
Education
High School Diploma - Business Management
Perimeter College
Decatur, GA01-2022
Skills
- ERP
- SAP
- Salesforce
- QuickBooks
- CAT
- Auto CAD
- MS Office: Word
- Excel
- PowerPoint
- Internet savvy
- Strong communication skills
- Leasing and sales
- Contract negotiation
- Property management
Certification
- Promoted to from Sr. Project Coordinator to Lead Project Manager, 2015
- Executive Leadership Management Certification, 2018
- OSHA Safety Course, 2017
- Received Various Quality & Experience Awards, volume of calls and outstanding job performance, 2010 – 2018
- Realtor License 2019
- Certified Notary
- Licensed Life and Health in over 10 states
- P&C Licensed
Timeline
Licensed Realtor
Sanders Realty
08.2019 - Current
Project Manager
Clayton Fixture Company, Inc.
06.2014 - 08.2020
Account Executive
G.F. Health Products
01.2013 - 06.2014
Project Coordinator
Reed Construction Data
03.2010 - 01.2013
High School Diploma - Business Management
Perimeter College
QUALIFICATIONS SUMMARY
- Operations & Project Management
- Oversaw the development of project plans and managed resources to ensure project schedule, budget, quality and specifications goals were met for major retailers. Monitored regulatory requirements and held compliance standards.
- Experienced with reading architectural blueprints; developed, maintained and approved budget and reports. Developed, analyzed, updated and maintained various reporting systems. Skilled at creating and delivering powerful presentations.
- Quality Assurance & Customer Success Management
- Managed process for organizing and updating SharePoint sites for all projects and uploaded documents, and project stakeholders. Created systems for clear communication and collaborative teamwork. Prepared clear, sound, accurate, and informative written reports, containing findings, conclusions, and recommendations concerning the status and improvement of the quality assurance for assigned projects. Conducted ongoing internal audits to ensure the highest standards of contract compliance were met, in accordance with regulations and required laws.
- Business Relationship Specialist
- Identified business opportunities and recommended appropriate service and products to B2B customers. Consistently demonstrated responsiveness, strong customer focus, and ability to build/maintain good customer relationships. Responsible for maintaining customer accounts, achieving long-term account success through a strong focus on learning and meeting customer needs and providing exceptional customer service. Consistently updated and maintained customer database, providing management and staff with accurate and compatible information at all times on accounts. Provided administrative support to include reviewing correspondence, filing, reporting, scheduling, data entry, and telephone support.