Funtain Morris
Vidalia
Summary
Passionate about customer service with background in supporting customers in high-paced environments. In previous roles, excelled at handling customer inquiries and resolving issues efficiently, always prioritizing client satisfaction. Strengths include problem-solving skills, effective communication abilities, and adaptability to varied situations. Made significant impact by consistently improving customer service protocols, leading to increased satisfaction rates.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Lowe's
Vidalia
11.2024 - Current
- Developed relationships with key clients through regular contact and follow-up communication.
- Responded to customer inquiries via phone, email and chat.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
Referee
Lyons Recreation Department
Lyons
08.2023 - 10.2024
- Assisted in resolving disputes between teams or coaches.
- Enforced disciplinary action for rule violations.
- Interpreted rules to ensure fair play throughout competition.
Food Expeditor
The Red Stag Tavern
Vidalia
05.2023 - 08.2023
- Assisted in maintaining a clean and organized work area throughout each shift.
- Verified accuracy of order tickets prior to delivering food items to tables.
- Maintained knowledge of menu items and specials in order to answer questions from guests or servers.
Education
High School Diploma -
Toombs County High School
Lyons, GA05-2023
Some College (No Degree) -
Georgia Southern University
Statesboro, GASkills
- Conflict resolution
- Data entry
- Team collaboration
- Attention to detail
- Multitasking Capability
- Stress tolerance
- Customer engagement
Certification
- Basic Life Support
Timeline
Customer Service Associate
Lowe's
11.2024 - Current
Referee
Lyons Recreation Department
08.2023 - 10.2024
Food Expeditor
The Red Stag Tavern
05.2023 - 08.2023
High School Diploma -
Toombs County High School
Some College (No Degree) -
Georgia Southern University
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