Detail-oriented Accounting and Financial Operations Professional with expertise in reconciliation, revenue analysis, and process improvement. Developed financial tracking systems, investigated discrepancies, and streamlined operational workflows. Supported corporate accounting and small-business financial operations, including revenue tracking, cash management, and profit-and-loss reporting.
Work History
Accounts Receivable and Accounts Payable Specialist
1 Year 11 Months
Sterling Seacrest Pritchard | 12.2024 - Current
Reconcile client payments, lockbox deposits, online payments, and bank activity to Applied EPIC.
Investigated payment discrepancies and exceptions through detailed transaction research, ensuring accurate financial records.
Process and apply cash receipts while maintaining accuracy across multiple financial systems.
Developed and documented operational workflows to enhance process consistency and facilitate cross-training initiatives.
Collaborated with internal teams, carriers, and banking partners to resolve payment and reconciliation issues, maintaining strong relationships.
Develop and document operational workflows to improve process consistency and support cross-training initiatives.
Independent Bookkeeping and Financial Operations Consultant
2 Years 6 Months
Various Small Businesses | 05.2024 - Current
Designed and implemented bookkeeping and financial tracking systems. For both a multi-artist tattoo studio and a sole-proprietor tattoo business.
Reconciled merchant-processor transactions, business bank accounts, cash receipts, artist payouts, owner draws, and operating expenses.
Built transaction-level tracking systems for revenue, appointment deposits, tips, cash receipts, and contractor compensation.
Created monthly profit-and-loss reports, cash-flow forecasts, tax reserve tracking, and business savings allocation models to support informed financial decision-making.
Established digital document retention procedure and receipt-management systems to support tax preparation and financial reporting.
Reconstructed historical business records using Square transaction exports, receipts, bank statement, and operational records.
Contract Analyst
2 Years 7 Months
Equifax | 05.2022 - 12.2024
Identified and resolved revenue leakage exceeding $2000 per month through transaction analysis and process improvement.
Identified and resolved revenue leakage exceeding $2000 per month through transaction analysis and process improvement.
Developed reporting and time-study analysis tools in Microsoft Excel to enhance budgeting and operational planning.
Contributed to system testing, data migration, and billing validation initiatives for enterprise billing operations.
Billing Specialist
2 Years 4 Months
Modern OBGYN | 01.2020 - 05.2022
Improved account receivable process and achieved 20% reduction in late payments.
Improved account receivable process and achieved 20% reduction in late payments.
Charged training new employees and developed orientation program for seamless onboarding across 4 offices.
Developed quality assurance program for team members, increasing accountability and reducing billing errors by 20%.
Customer Service Representative
5 Months
Kaiser Permanente | 08.2019 - 01.2020
Processed over 50 credit card payments daily, ensuring secure recording to patient accounts.
Communicated with customers via phone, email, and websites to address inquiries and provide support.
Introduced complaint handling process, enhancing customer satisfaction for over 70 clients.
Education
Bachelor of Business Administration - Finance
Georgia State University, Robinson College of Business | Atlanta, GA | 01.2023
Georgia State University Honor Student/ Dean's list
Maintaining course load while working full time
GPA: 3.7 GPA
Skills
Applied Epic
Applied Pay
Transaction processing
Account reconciliation
Financial reporting
Revenue analysis
Bookkeeping
Microsoft Excel
Microsoft CoPilot
Vendor management
Accomplishments
Built bookkeeping systems supporting both multi-contractor and sole-propretor business models.
Recovered over $2000/month by identifying billing and pricing discrepancies.
Reconciled merchant processor transactions, bank deposits, and cash receipts across multiple financial systems.
Developed financial reporting and cash-flow tracking tools used for tax planning and business decision-making.
Timeline
Accounts Receivable and Accounts Payable Specialist
Sterling Seacrest Pritchard
12.2024 - CurrentRead More
Independent Bookkeeping and Financial Operations Consultant
Various Small Businesses
05.2024 - CurrentRead More
Contract Analyst
Equifax
05.2022 - 12.2024Read More
Billing Specialist
Modern OBGYN
01.2020 - 05.2022Read More
Customer Service Representative
Kaiser Permanente
08.2019 - 01.2020Read More
Georgia State University, Robinson College of Business