Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Gabria Jacques  Flowers

Gabria Jacques Flowers

Atlanta

Summary

Proven track record in enhancing customer experiences and sales at Talbots Permimeter Mall, leveraging strengths in inventory control and exceptional people skills. Excelled in merchandising, boosting foot traffic through innovative display setups. Collaborated effectively, contributing to team success and meeting ambitious sales targets. Demonstrates reliability and a results-driven approach, with a focus on achieving and surpassing sales goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Sales Associate

Talbots Permimeter Mall
09.2022 - Current
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used in-store system to locate inventory and place special orders for customers.
  • Wrapped, boxed and weighed bakery department products.
  • Recommended complementary purchases to customers, increasing revenue.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Floral Designer

William Paul Floral Design
03.2022 - 06.2022
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Imparted knowledge on plants and flowers to customers.

Administrative Assistant

Georgia Mirco Enterprise Network
07.2021 - 01.2022
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Scheduled office meetings and client appointments for staff teams.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Established administrative work procedures to track staff's daily tasks.

Server

Acsential Service
06.2019 - 08.2019
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Caregiver

Flowers Private Duty Care
09.2013 - 04.2019
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Scheduled daily and weekly care hours for client caseload.
  • Maintained entire family's schedule and organized events.

Ticket Agent

Aircraft Services International Group
07.2001 - 08.2013
  • Maintained up-to-date knowledge of airline policies, procedures, and promotions to provide accurate information to customers.
  • Contributed to team efforts by cross-training in various positions, including baggage handling and gate operations.
  • Kept passengers informed about flight status updates via timely announcements and personal interactions.
  • Supported fellow agents during peak hours by taking on additional tasks without compromising quality of service.
  • Continuously assessed work processes in order to identify areas for improvement and implement necessary changes to increase productivity.
  • Used computerized ticketing systems to process ticket orders accurately and securely.
  • Handled ticket sales for concerts, sports games and theatrical performances.
  • Directed passengers to correct airport terminal locations.
  • Checked baggage at gate and loaded onto ramp.
  • Reviewed tickets, identification and passports to verify traveler identity.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Provided follow through on all calls with confirmations and dissemination of requested information.

1st Class Lounge Attendant

Ogden Aviatons
09.1999 - 07.2001
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, inviting lounge environment.
  • Supported fellow staff members in various tasks, fostering an atmosphere of teamwork and collaboration within the lounge area.
  • Continuously updated job knowledge through participation in training programs, staying current on industry trends and best practices for optimal performance in the role of Lounge Attendant.
  • Assisted in maintaining a well-stocked and visually appealing buffet area, ensuring that all food items were fresh and replenished as needed.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Opened and closed seating sections according to volume of guests.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Advised customers about special offerings and menu items to help drive sales.
  • Delivered pick-up and curbside orders to guests.
  • Took initial drink orders and relayed information to wait or bar staff.

Education

Certificate of Digtal Computer

AARP ( Westside Works), Atlanta, GA
07.2021

Associate of Arts - Fashion Design

Bauder College, Atlanta, GA
06.1984

High School Diploma -

Southwest High. School , Atlanta, GA
06.1973

Skills

Order Processing

Inventory Control

Retail Store Operations

Sales trends

Meeting deadlines

Dining area maintenance

Problem-solving skills

Fraud Detection

Multi-tasking strength

Cleaning techniques

Product Promotions

Inventory Tracking

Display Setup

Teamwork and Collaboration

Excellent people skills

Money Handling

Merchandising understanding

Shipment Processing

POS System Operation

Merchandising knowledge

Problem-Solving

Cash Register Operation

Merchandise Display

Fitting room maintenance

Flexible Schedule

Outgoing Personality

Reliable and punctual

Stocking and Receiving

Adapt to diverse groups

Customer Service

Store Opening and Closing

Loss Prevention

Customer Assistance

Product Knowledge

Store Organization

Retail Merchandising

Inventory and Stocking

Sales floor organization

Merchandising and Display

Honest and Dependable

Accomplishments

Promotions to other international Flight contracts as a Ticket Agent

Customer Service of Excellence Awards

Outstanding Security Hartsfield Jackson Harry Award Certificate

Youth Director Award 1992

Sister of Sarah Award 1993 ( outstanding WMS conference Branch )

WMS Award for Team Leader

President of Circle #2 1992

Cosmopolitan AME Church

Women Day decorating Committee2000

Outstanding leadership for service Cosmopolitan AME church for their

154 Anniversary 2023

Timeline

Sales Associate - Talbots Permimeter Mall
09.2022 - Current
Floral Designer - William Paul Floral Design
03.2022 - 06.2022
Administrative Assistant - Georgia Mirco Enterprise Network
07.2021 - 01.2022
Server - Acsential Service
06.2019 - 08.2019
Caregiver - Flowers Private Duty Care
09.2013 - 04.2019
Ticket Agent - Aircraft Services International Group
07.2001 - 08.2013
1st Class Lounge Attendant - Ogden Aviatons
09.1999 - 07.2001
AARP ( Westside Works) - , Certificate of Digtal Computer
Bauder College - Associate of Arts, Fashion Design
Southwest High. School - High School Diploma,
Gabria Jacques Flowers