Gabriel Peterson
Jackson
Summary
Dynamic Senior Construction Project Manager with a proven track record at Paul Davis Restoration, excelling in project planning and financial management. Adept at fostering client relationships and overseeing large-scale commercial and residential projects, ensuring successful execution and customer satisfaction. Recognized for implementing effective strategies that enhance operational efficiency and team performance.
Overview
21
21
years of professional experience
Work History
Senior Project Manager
Paul Davis Restoration of South Atlanta
01.2021 - Current
- Partnered with project team members to identify and quickly address problems.
- Maintained schedules to meet key milestones at every project phase.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Maintained open communication by presenting regular updates on project status to customers.
- Developed and implemented project plans and budgets to ensure successful execution.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Helped grow the business by fostering a high level customer service environment.
- Responsible for completion of commerical and residential projects totaling over 2.7 million per year.
Grocery Team Lead
Publix
03.2018 - 01.2021
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed daytime and overnight stocking crew to ensure deadlines were met.
Fresh Operations Manager
Walmart
02.2004 - 03.2018
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Responsible for the Fresh operations of eight Wal-mart Super Centers in the Metro Atlanta area.
- Cascaded and implemented company programs from the Homeoffice down to the store level.
Education
High School Diploma -
Billing Senior High School
Billings, MT06-1995
Skills
- Effective meeting facilitation
- Organized project timeline management
- Client relationship management
- Training and development
- Financial management
- Quality assurance management
- Project scope oversight
- Project planning expertise
- Experience in managing multiple projects
- Expense oversight
- Key performance indicator management
- Restoration Management System Proficiency- Dash- Core Logic
- Ability to properly manager large commerical and residential construction projects
- Access to large sub-contractor base throughout all construction trades
Timeline
Senior Project Manager
Paul Davis Restoration of South Atlanta
01.2021 - Current
Grocery Team Lead
Publix
03.2018 - 01.2021
Fresh Operations Manager
Walmart
02.2004 - 03.2018
High School Diploma -
Billing Senior High School
Similar Profiles
Harley BearbHarley Bearb
Water Mitigation Technician at Paul Davis RestorationWater Mitigation Technician at Paul Davis Restoration
Jeremy LichterJeremy Lichter
Senior Project Manager/Estimator at Paul Davis RestorationSenior Project Manager/Estimator at Paul Davis Restoration
Kristin ColemanKristin Coleman
Program Director at Paul Davis RestorationProgram Director at Paul Davis Restoration