Gabriell Brady
Savannah
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
9
9
years of professional experience
Work History
Front Desk Coordinator
Ambassador Personnel
Pooler
04.2024 - 04.2025
- Managed phone inquiries, transferring calls to appropriate staff members for efficient communication.
- Assisted potential hires in completing online applications to streamline recruitment process.
- Conducted E-Verify (I-9) verifications for client compliance.
- Processed payroll accurately and on time for all employees.
- Submitted background checks to ensure candidate eligibility.
- Organized and filed documents to maintain accurate records.
- Scheduled interviews, coordinating availability between candidates and hiring teams.
Business Development Representative
Camping World
Pooler
04.2022 - 04.2024
- Conducted outgoing calls to customers for appointment scheduling with sales representatives.
- Confirmed appointments to ensure customer satisfaction and attendance.
- Followed up on customer inquiries regarding camper searches for reliable assistance.
- Captured and uploaded photos of RVs and campers for website enhancement.
- Managed incoming calls at reception, facilitating effective communication.
- Transferred calls to appropriate departments for streamlined service delivery.
Office Assistant
Generator Supercenter
Savannah
03.2021 - 02.2022
- Called customers weekly to provide updates on service status.
- Submitted Georgia Power and County Permit applications in a timely manner.
- Entered new customers into the system efficiently.
- Scheduled appointments for sales representatives and technicians to optimize workflow.
- Greeted walk-in customers and explained various generator options.
- Filed customer information accurately to maintain organized records.
Call Center Agent
North Carolina Department of Commerce
Savannah
08.2020 - 03.2021
- Processed unemployment claims efficiently, ensuring accuracy and prompt service.
- Ensured timely submission of weekly claims for uninterrupted assistance.
- Managed incoming calls in queue to provide necessary support.
Call Center Agent
Louisiana Workforce Commission
Savannah
04.2020 - 08.2020
- Processed unemployment claims efficiently, ensuring accuracy and prompt service.
- Ensured timely submission of weekly claims for uninterrupted assistance.
- Managed incoming calls in queue to provide necessary support.
Lead Teacher
Adventure Learning Center
Savannah
01.2019 - 03.2020
- Provide a safe space for the children to grow and learn.
- Create lesson plans weekly.
- Developed and implemented strategies to improve student learning outcomes.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
Lead Teacher
Savannah Youth Academy
Savannah
01.2017 - 09.2018
- Provide a safe space for the children to grow and learn.
- Create lesson plans weekly.
- Developed and implemented strategies to improve student learning outcomes.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
Childcare Assistant Teacher
Renee's Kids World
Savannah
08.2016 - 01.2017
- Maintained clean, organized classroom to foster effective learning environment.
- Assisted teacher in preparing classroom for lessons and activities.
Education
Empire Beauty School
Savannah, GA12-2018
High School Diploma -
Savannah High School
Savannah, GA06-2015
Early Childhood Development Certificate -
Woodville Thompkins
Savannah, GA06-2015
Skills
- Self motivation
- Word processing
- Task prioritization
- Telephone and email etiquette
- Manage files
- Microsoft office proficiency
- Data entry
- Multi-tasking
- Organizational skills
- Problem solving
- Child development
- Lesson planning
- Communication skills
- Time management
- Customer service
References
Upon Request
Timeline
Front Desk Coordinator
Ambassador Personnel
04.2024 - 04.2025
Business Development Representative
Camping World
04.2022 - 04.2024
Office Assistant
Generator Supercenter
03.2021 - 02.2022
Call Center Agent
North Carolina Department of Commerce
08.2020 - 03.2021
Call Center Agent
Louisiana Workforce Commission
04.2020 - 08.2020
Lead Teacher
Adventure Learning Center
01.2019 - 03.2020
Lead Teacher
Savannah Youth Academy
01.2017 - 09.2018
Childcare Assistant Teacher
Renee's Kids World
08.2016 - 01.2017
Empire Beauty School
High School Diploma -
Savannah High School
Early Childhood Development Certificate -
Woodville Thompkins
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