Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
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Gabriella Boone

Gabriella Boone

Roswell,GA

Summary

💜

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Elements Massage
01.2024 - 01.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Organized, maintained and updated information in computer databases.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Rover/Cleaner Helper

Dogtopia
04.2022 - 04.2024
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Prepared food and water following instructions from pet owners.
  • Gave medication to pets following guidelines from owners.
  • Washed, trimmed nails, and brushed animals to maintain good standards.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Cleaned the whole facility.

Sales Associate

Express Clothing
01.2022 - 03.2022
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed efficient cash register operations.

Education

High School Diploma -

Acellus Academy
Kansas City, MO
05-2023

Skills

  • Electronic Literacy
  • Sales
  • Teamwork
  • Time Management
  • Cash handling
  • Customer Service
  • Attention to detail
  • Office organization
  • Adaptability

Interests

  • Traveling
  • Animal Care
  • Learning/Trying Out Animation
  • Music
  • Fashion and Style
  • Personal Development and Self-Improvement
  • Photography
  • Interior Design
  • Drawing and Painting
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I have a passion for photography and editing photos
  • Graphic Design

Languages

English
Native or Bilingual

Timeline

Front Desk Receptionist

Elements Massage
01.2024 - 01.2025

Rover/Cleaner Helper

Dogtopia
04.2022 - 04.2024

Sales Associate

Express Clothing
01.2022 - 03.2022

High School Diploma -

Acellus Academy

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Gabriella Boone