Gabriella Davis
Atlanta
Summary
I am a highly-motivated employee full of personality with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Attentive professional offering background creating relaxing, productive and engaging environments for those I service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Residential Aide
Housing Solutions of NY
Jamaica
08.2024 - 02.2025
- Ensure the safety of all residents and staff.
- Document all residents, staff and visitors entering and exiting the building; complete census forms, report all incidents, and log all events in the Facility Log Book.
- Facilitate resident new admissions and move outs.
- Record all daily census reports in the Cares system.
- Generate and submit nightly rosters and file all paper work relating to shift coverage.
- Provide a professional greeting to all visitors and callers.
- Generate and submit all incident reports, which include detailed information of the incident and names of the first responders ( police, ambulance, fire department, ACS, political parties, news).
- Ensure the lobby and front of the building are cleared at all times.
- Prevent loitering in all areas within and surrounding the building.
- Assist with fire drills/emergency evacuations.
- Assist custodial and security staff with the maintenance and security of the facility.
- Distribute mail to staff and clients.
- Enforce the curfew regulation and facilitate room check and hourly rounds. Facilitate the food distribution process including receiving food delivery, light food preparation (no cooking), serving food, and disposal of trash. Implement all programmatic needs as necessary and outlined by the director.
- Responsible for partial intake assessment including but not limited to; client.
- Responsible for providing safety and general support to assigned program in various department or division.
- Incumbent works primarily with Shelter Director; external contacts are frequent and limited in scope.
- Occasionally instructs or assists other employees.
Hookah Server
House of hookah
Queens
06.2024 - 09.2024
- Stocked service stations with ice, napkins and straws.
- Adhered to all health code standards while preparing hookahs for customers.
- Followed company policies and procedures consistently.
- Greeted customers, answered questions and recommended specials to increase profits.
Activity Specialist
Legacy Youth Organization
Jamaica
02.2024 - 06.2024
- Conducted daily activities with students, such as arts and crafts projects, music therapy, and outdoor recreational activities.
- Organized group outings and field trips for students to promote socialization skills.
- Developed individualized activity plans based on assessments of each student's physical, mental, and emotional abilities.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Established relationships with parents to ensure open communication about their child's progress.
- Utilized various teaching strategies such as cooperative learning groups, direct instruction, inquiry based learning.
Residential Counselor
Rising Grounds
Bronx
10.2023 - 12.2023
- Handled daily administrative duties, greeting residents, hourly rounds, etc
- Developed and implemented individualized plans for youth in care, ensuring that their needs were met
- Counseled youth on life choices, career paths, and educational opportunities
- Monitored progress of clients through regular check-ins and assessments
- Identified appropriate community resources and provided referrals for services
- Cleaned, prepared and served food for 20+ people
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, dishes
- Maintained daily logs and spreadsheets
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Group Teacher / Summer Camp Counsoler
YMCA
Jamaica
07.2022 - 08.2023
- Maintained accurate attendance rosters and accounted for program participants during activities
- Helped school-age children improve literacy and taught comprehensive reading skills to struggling students
- Assisted children with homework and grade-level appropriate studying techniques
- Implemented improved social activities to include special needs students
- Established strong parent involvement programs and relationships that encourage student participation and success
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds
- Maintained organized and clean classroom and play areas.
Bottle Server
Venue lounge
Buffalo
08.2021 - 01.2022
- Developed rapport with regular customers to encourage repeat business.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Informed customers of daily specials and signature menu items.
- Interacted and keep customers engaged to ensure they had a positive experience
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Education
Some College (No Degree) - Psychology
University at Buffalo
Buffalo, NYSkills
- Microsoft
- Incident reporting
- Customer service
- Activity planning
- Communication skills
- Time management
- Problem solving
- Relationship building
- Safety protocols
- Effective communication
- Resident safety
Certification
- CPR Certification, 11/01/23, 11/01/25, 01CKGSI
- First Aid Certification, 11/01/23, 11/01/25, 01CKGSI
- AED Certification, 11/01/23, 11/01/25, 01CKGSI
Assessments
- Attention to detail, Proficient, 10/01/23, Identifying differences in materials, following instructions, and detecting details among distracting information
- Medical receptionist skills, Proficient, 01/01/24, Managing physician schedules and maintaining accurate patient records
- Early childhood development, Proficient, 07/01/23, Knowledge of the development of children ages 0-3 and of ways to foster that development
Timeline
Residential Aide
Housing Solutions of NY
08.2024 - 02.2025
Hookah Server
House of hookah
06.2024 - 09.2024
Activity Specialist
Legacy Youth Organization
02.2024 - 06.2024
Residential Counselor
Rising Grounds
10.2023 - 12.2023
Group Teacher / Summer Camp Counsoler
YMCA
07.2022 - 08.2023
Bottle Server
Venue lounge
08.2021 - 01.2022
Some College (No Degree) - Psychology
University at Buffalo