Summary
Overview
Work History
Education
Skills
Timeline
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Gabriella Stidham

Woodbine

Summary

Proven professional with a strong work ethic and customer service excellence, honed at Wright Eye Care and in self-employment. Expert in commercial cleaning and pet care, demonstrating initiative through improved client satisfaction and efficient resource use. Skilled in team collaboration and sanitizing, achieving significant repeat business and operational efficiency.

Friendly and reliable with passion for animal care and positive, upbeat demeanor. Possesses in-depth understanding of pet behavior and nutrition, combined with skills in administering medication and maintaining cleanliness. Dedicated to ensuring well-being and happiness of pets, creating safe and loving environment.

Overview

10
10
years of professional experience

Work History

Cleaning Contractor

Family Business
01.2019 - Current
  • Enhanced customer satisfaction by providing thorough and efficient cleaning services.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Assisted in inventory management to ensure adequate supplies were always available for custodial needs.

Pet Sitter

Self-employed
01.2015 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
  • Gave medication to pets following guidelines from owners.
  • Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
  • Increased client retention rate through excellent communication skills and genuine love for animals.
  • Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.

Optometric Technician

Wright Eye Care
01.2018 - 01.2020
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.

Education

High School Diploma -

Camden County High School
Kingsland, GA

Skills

  • Strong work ethic
  • Commercial cleaning proficiency
  • Motivation and initiative
  • Waste disposal management
  • Customer service
  • Team collaboration
  • Cleaning and sanitizing

Timeline

Cleaning Contractor

Family Business
01.2019 - Current

Optometric Technician

Wright Eye Care
01.2018 - 01.2020

Pet Sitter

Self-employed
01.2015 - Current

High School Diploma -

Camden County High School

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Gabriella Stidham