Summary
Overview
Work History
Education
Skills
Undergraduate Achievements
Relevant Courses
System & Tools Proficiency
Timeline
Generic

GABRIELLE BLOOMFIELD

Lawrenceville

Summary

Driven Quality Assurance Analyst with over 3 years experience in quality assurance testing and software validation. Proven track record in identifying and resolving software defects, ensuring high standards of product quality. Skilled in automated testing and bug tracking, with strong problem-solving abilities and keen attention to detail. Holds a Bachelor of Science in Information Technology.

Overview

4
4
years of professional experience

Work History

Software Quality Assurance | QA Engineer I

Utility Associates, Inc.
03.2022 - Current
  • Tested all aspects of Utility’s software and hardware products to ensure functionality, reliability, and client satisfaction.
  • Designed and executed comprehensive test cases across multiple platforms including mobile, web, and proprietary hardware devices.
  • Identified, documented, and communicated bugs and anomalies to software engineers with detailed reproduction steps and expected outcomes.
  • Utilized Jira for bug tracking, test reporting, and test status updates.
  • Conducted integration testing, regression testing, and user acceptance testing (UAT) to validate feature functionality and release readiness.
  • Authored and maintained test documentation for all products, including test plans, test conditions, and quick test cases for high-priority or minor releases.
  • Performed end-to-end testing across multiple products in the Utility ecosystem:
    EOS – Body-worn cameras for law enforcement
    Polaris – Digital Evidence Management (DEM) for law enforcement
    Helios – DEM for attorneys
    Pulsar – Automated License Plate Recognition (ALPR) technology
    Rocket – In-car video, ALPR, and communication systems
    Publisher – Redaction software for media evidence
  • Conducted QA for hardware components such as:
    Media Controllers for EOS device operation
    Holster Sensors for weapon activation detection
    Mounts, cases, and external battery packs for field usability
  • Performed mobile device QA on Android-based EOS body cameras and web-based systems (Polaris, Helios, Ultimate Witness).
  • Tested redaction and video editing features in Publisher, including facial/object detection, audio muting, blurring, and annotation.
  • Leveraged automation tools like Playwright to create and run automated tests for web applications (Polaris, Helios), enhancing test coverage and efficiency.

Administrative Assistant/Patient Benefits Coordinator

Atlanta Arthritis Center
05.2021 - 03.2022
  • Reconciled monthly financial reports, verifying accuracy of incoming and outgoing office funds.
  • Managed collections process by contacting patients with overdue accounts and arranging payment solutions.
  • Prepared and organized patient documentation for insurance audits, ensuring compliance and completeness.
  • Resolved patient inquiries regarding insurance eligibility, benefits, and billing concerns with clarity and professionalism.
  • Collected copays, deductibles, and coinsurance prior to services rendered; verified insurance eligibility using payer systems and internal tools.

Education

Bachelor of Science - Information Technology

Georgia Gwinnett College
Lawrenceville, GA
05.2021

Skills

  • Manual Testing
  • Regression Testing
  • Integration Testing
  • User Acceptance Testing
  • Test Case Design & Execution
  • Bug Tracking & Reporting
  • QA Automation
  • Mobile & Web Application Testing
  • Hardware & Embedded Device Testing
  • Redaction & Media Software Testing
  • Cross-Browser & Cross-Platform Testing
  • Test Documentation & Plan Development

Undergraduate Achievements

  • President’s List (1) – Spring 2021 (4.0 Semester GPA)
  • Dean’s List (3) – Fall 2015, Spring 2020, Spring 2021 (3.7 Semester GPA)

Relevant Courses

  • Programming Fundamentals, Intermediate Programming, Introduction to Information Systems, Introduction to Databases, Introduction to Networks, Web Development, Cloud Computing

System & Tools Proficiency

Jira, Playwright, HTML5, JavaScript, Android OS, Windows OS, Polaris, Helios, Ultimate Witness, Rocket, EOS, Publisher, Publisher, Pulsar (ALPR Technology), Microsoft Office Suite (Word, Excel, Outlook), Google Workspace

Timeline

Software Quality Assurance | QA Engineer I

Utility Associates, Inc.
03.2022 - Current

Administrative Assistant/Patient Benefits Coordinator

Atlanta Arthritis Center
05.2021 - 03.2022

Bachelor of Science - Information Technology

Georgia Gwinnett College

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GABRIELLE BLOOMFIELD