Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GABRIELLE FERNANDEZ

Dallas,MI

Summary

Enthusiastic and dependable professional with a B.A. in Art History and a strong background in customer service, education, and community engagement. Recognized for a warm, approachable demeanor and adept at managing multiple priorities to create positive guest experiences. Passionate about art, communication, and dedicated to making cultural spaces welcoming and accessible to all.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Art Classes

Golden Hour Art
05.2025 - 05.2025
  • Foster a welcoming, inclusive classroom using creativity and patience.
  • Develop lesson plans that promote cultural awareness and communication skills.
  • Create classes accessible to the elderly.
  • Taught two 2 hour classes with 15 students.

Web Design Intern (WordPress)

Decrypted Systems
10.2024 - 01.2025
  • Created and updated pages using WordPress, focusing on user-friendly navigation and accessibility.
  • Customized themes, managed media content, and performed layout adjustments.
  • Collaborated with the team to ensure consistent branding and responsive design.
  • Transferred 55 pages to new platform.

Cashier & Customer Service Associate

Freddy's Frozen Custard & Steakburgers
04.2024 - 10.2024
  • Handled point-of-sale transactions and resolved guest inquiries efficiently.
  • Maintained a clean and welcoming front-of-house environment.
  • Promoted teamwork and trained new employees.
  • Sold promotional items and upsold 80% of the time.

Pharmacy Technician

CVS Pharmacy
08.2021 - 03.2023
  • Assisted customers with prescriptions, insurance questions, and product recommendations.
  • Maintained confidentiality and accuracy in a fast-paced setting.
  • Recognized for attention to detail and compassion toward customers.
  • Assisted approximately 50 customers per hour.

Hostess

UnWined & Tap
08.2017 - 05.2021
  • Greeted and seated guests, managed reservations, and ensured smooth service flow.
  • Built rapport with regular patrons and made personalized recommendations.
  • Supported front-of-house operations during high-traffic hours.
  • Managed 30 tables and 5 servers manually.

Education

B.A. - Art History

Kennesaw State University
Kennesaw, GA
05.2024

Skills

  • WordPress site design
  • Art history expertise
  • Customer service excellence
  • Proficient in Microsoft Office Suite
  • Organizational skills
  • Creative problem resolution
  • Effective interactive communication
  • Event coordination support
  • English as a second language instruction
  • Task prioritization
  • Effective multitasking
  • Regulatory adherence

Certification

  • Adult and Pediatric First Aid/CPR/AED

Date Completed: 1/30/2024

Validity Period: 2 Years

Conducted by: Boston Health Systems, LLC


  • ESL Teacher

International TEFL Academy

March 15, 2023

Timeline

Art Classes

Golden Hour Art
05.2025 - 05.2025

Web Design Intern (WordPress)

Decrypted Systems
10.2024 - 01.2025

Cashier & Customer Service Associate

Freddy's Frozen Custard & Steakburgers
04.2024 - 10.2024

Pharmacy Technician

CVS Pharmacy
08.2021 - 03.2023

Hostess

UnWined & Tap
08.2017 - 05.2021

B.A. - Art History

Kennesaw State University

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GABRIELLE FERNANDEZ