Gabrielle Johnson
Austell
Summary
Adept at enhancing healthcare delivery, I leveraged HIPAA compliance and patient relationship building skills at Wellstar Douglas Hospital, ensuring dignified personal care and accurate health monitoring. Proven track record in workflow optimization and maintaining high accuracy in medication dispensing at CVS Pharmacy, I consistently improve patient care quality and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Wellstar Douglas Hospital
08.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
Pharmacy Technician
CVS Pharmacy
01.2023 - 07.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Cashier
Walmart
05.2022 - 01.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Science - Biology
Alabama State University
05-2023
Skills
- HIPAA compliance
- Basic life support
- Medical terminology
- Healthcare ethics
- Patient relationship building
- Workflow optimization
- Insurance verification
- Microsoft teams
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Certified Nursing Assistant
Wellstar Douglas Hospital
08.2023 - Current
Pharmacy Technician
CVS Pharmacy
01.2023 - 07.2023
Cashier
Walmart
05.2022 - 01.2023
Bachelor of Science - Biology
Alabama State University
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