Gabrielle Oliver
Atlanta
Summary
I am a self-motivated and multifaceted professional. I have extensive experiences in customer service, analytical and computer skills. Looking to grow, learn and share with skills.
Overview
7
7
years of professional experience
Work History
Ramp Agent
Delta Air Lines, Inc
Atlanta
02.2025 - Current
- Loaded luggage onto carts and transported them safely throughout the airport terminal areas.
- Reported damaged or lost luggage immediately upon discovery, following established protocols.
- Maintained accurate records of all baggage transactions using computerized tracking systems.
Supply Attendant
Delta Air Lines
Minneapolis
06.2023 - 02.2025
- Supporting data accuracy compliance processes, and shipping and handling procedures.
- Unpacking and examining incoming shipments to confirm consistency with records and route materials to appropriate departments.
- Maintaining safety and complying by correct policies and procedures.
Passenger Service Coordinator
Amentum (Atlantic Undersea Test & Evaluation center)
Bahamas
01.2021 - 05.2023
- Responsible for all aspects of passenger operations including manifesting passengers, sharing flight movement information via e-mail and public displays, checking passengers in for flights, and coordinating passenger transportation.
- Responsible for load and flight planning whiles enforcing safety procedures.
Customer Experience Specialist
Delta Airlines
Tampa
09.2018 - 09.2020
- Connected with customers via phone and created an experience where customers know they have been heard, understood and feel valued and important.
- Consistently selling travel related services, including tickets, car rental and credit card vendor partner products.
Education
Dangerous Good Certified -
Delta Air Lines
12.2023
Harbour Island All Age
01.2012
Skills
- Data accuracy
- Load planning
- Inventory control
- Adaptability
- Conflict resolution
- Excellent customer service
Timeline
Ramp Agent
Delta Air Lines, Inc
02.2025 - Current
Supply Attendant
Delta Air Lines
06.2023 - 02.2025
Passenger Service Coordinator
Amentum (Atlantic Undersea Test & Evaluation center)
01.2021 - 05.2023
Customer Experience Specialist
Delta Airlines
09.2018 - 09.2020
Dangerous Good Certified -
Delta Air Lines
Harbour Island All Age