Gandhar Parab

Shadowing: Observing and learning from various hotel departments, such as front desk, housekeeping, food and beverage, and management. Guest Service: Assisting in guest service tasks, including check-ins, check-outs, reservations, and addressing guest inquiries. Operations: Gaining hands-on experience in day-to-day hotel operations, including room maintenance, inventory management, and food service. Team Collaboration: Working with hotel staff and managers to understand their roles and responsibilities. ProblemSolving: Assisting in resolving guest complaints and operational issues. Quality Control: Ensuring adherence to quality and service standards. Documentation: Keeping records and reports related to daily hotel activities. Learning Policies: Familiarizing oneself with hotel policies, procedures, and safety protocols. Professional Development: Participating in training programs to enhance skills and knowledge in hotel management.

Provide excellent customer services. Always strive towards best customer satisfaction. Greet customers and present menus. Make suggestions based on their preferences. Take and serve food/drinks
orders. Up-sell when appropriate. Arrange table settings.

Assist in managing daily operations in compliance with company policies and procedures. Perform daily opening and closing duties. Execute daily ordering as needed. Accurately complete all accounting functions. Provide accurate food and beverage and credit card sales
information.

. Implemented innovative menu designs, boosting customer satisfaction
ratings.
. Trained staff on upselling techniques, increasing average check size
significantly.
. Maintained high standards of hygiene and safety, ensuring compliance
with regulations.
. Analyzed sales data to identify trends, optimizing inventory
management.
. Enhanced guest experience through personalized service and attention
to detail.
. Achieved recognition for outstanding service, elevating brand
reputation.