Gaoussou Koureich
Atlanta
Summary
Versatile and results-driven professional with 8+ years of combined experience in Identity & Access Management (IAM) and Sales Development. Proven expertise in access governance, privileged account security, and regulatory compliance (SOX, GDPR), paired with a record of exceeding sales goals and delivering exceptional client service. Strong communicator and problem solver skilled in automation, data analysis, and customer engagement. Certified in SC-300, CyberArk Defender, and Security+.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Health Insurance Agent
Liberty Aid
09.2024 - 06.2025
- Guided clients through Medicare Advantage enrollment and resolved complex issues
- Achieved high satisfaction ratings and met daily call and service goals.
IAM Engineer
Generational Business Solutions
02.2022 - Current
- Designed CyberArk PAM strategies securing 4,000+ privileged accounts
- Automated IAM workflows using PowerShell/Python, cutting manual tasks by 40%
- Rolled out MFA for 90% of users, reducing phishing attacks by 45%
- Integrated Azure AD with 50+ SaaS apps to minimize lockouts and improve authentication.
Sales Development Representative
BNB Formula
05.2023 - 04.2024
- Generated $220,000+ in sales within one year
- Exceeded quotas by 20% through cold calling and strategic lead follow-ups.
Logistics Specialist
GlobalMed Logistix
08.2022 - 04.2023
- Oversaw medical device inventory, improved accuracy, and led cycle counts
- Developed Excel-based tracking tools to streamline logistics operations.
IAM Analyst
Wholeteam Enterprises LLC
01.2019 - 01.2022
- Managed SailPoint/Okta for 8,000+ users; reduced over-permissioning by 30%
- Conducted SSO rollouts and compliance audits to ensure GDPR/SOX adherence.
HRIS Specialist – Intern
EVO Payments
09.2019 - 05.2021
- Collaborated with HRIS team to verify new hires, boosting data accuracy and efficiency
- Analyzed departmental CAPEX and vendor spend, delivering detailed reports for decisions
- Converted Excel files to Access databases, enhancing data management and retrieval
- Streamlined HRIS data validation and vendor spend tracking, enabling strategic financial planning
Education
Bachelor of Science IT Managemt -
Western Governors University
Salt Lake City, UT08-2025
High School Diploma -
Cristo Rey Atlanta Jesuit High School
Atlanta, GA05-2021
Skills
- CyberArk
- Azure AD
- RBAC
- MFA
- OAuth 20
- PowerShell
- Python
- Active Directory
- Microsoft 365
- IAM Governance
- Privileged Access Management
- GRC Frameworks
- Policy analysis
- Client needs analysis
- Analytical skills
- Communication skills
- Multitasking Abilities
- Call center customer service
- Client relations
- Customer retention
- Attention to detail
Certification
- Microsoft Certified: Identity and Access Administrator Associate (SC-300)
- CyberArk Defender – PAM (PAM-DEF)
- CompTIA Security+
Projects
○ Upgraded CyberArk PAM policies, reducing privileged credential exposure by 50% and ensuring full compliance with audit requirements.
○ Designed automated credential rotation processes, decreasing manual intervention by 30% and strengthening privileged access security.
○ Integrated CyberArk with AWS IAM and Azure AD, increasing visibility into privileged accounts by 35%.
○ Authored IAM governance documentation and security SOPs, improving incident response time by 30%.
Timeline
Health Insurance Agent
Liberty Aid
09.2024 - 06.2025
Sales Development Representative
BNB Formula
05.2023 - 04.2024
Logistics Specialist
GlobalMed Logistix
08.2022 - 04.2023
IAM Engineer
Generational Business Solutions
02.2022 - Current
HRIS Specialist – Intern
EVO Payments
09.2019 - 05.2021
IAM Analyst
Wholeteam Enterprises LLC
01.2019 - 01.2022
Bachelor of Science IT Managemt -
Western Governors University
High School Diploma -
Cristo Rey Atlanta Jesuit High School
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