Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
4
4
years of professional experience
Work History
Sales and Marketing Representative
Techtronic Industries - TTI
05.2024 - Current
Followed through with leads to close sales over phone, in office and during external consumer engagements.
Expanded market reach by conducting thorough industry research and identifying potential new clients.
Developed customized sales presentations for key clients, resulting in increased business partnerships.
Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
Streamlined sales processes by utilizing CRM software, improving efficiency and time management skills.
Contributed to event marketing, sales and brand promotion.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Met existing customers to review current services and expand sales opportunities.
Achieved significant revenue growth, generating over $2 million in sales and demonstrating a strong commitment to results.
Implemented strategic sales initiatives and merchandising leading to increased sales for key products
Equipment Specialist
1st America Home Medical Equipment
02.2023 - 05.2024
Set Up and performed in services for clients/patients on oxygen machines, Group 2, and Group 3 Power Chairs and Power Scooters, and other Durable Home Medical Equipment
Performed repairs on Group 2, and Group 3 Power Chairs and Power Scooters for Veteran Affairs/ Cash Repairs
Sold Clients/Patients on Medical devices/ Equipment
Adjusted Patients Group 3 Power Chair to fit Patients comfortably
Diagnosed Problems with Group 2, and Group 3 Power Chairs and Power Scooters and established a fair quote for price of parts needed and labor, I think performed repairs to fix the diagnosed problem for the client/patient
Insurance Agent
Globe Life; The Cannington Agency
11.2022 - 02.2023
Monitored clients' insurance coverages to ensure changing needs were met
Strengthened traceability by developing organization systems for keeping records, reports and agendas
Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services and best practices
Conducted telephone appointments with prospective clients to build rapport and sell insurance services
Analyzed customer needs and provided best options, upselling products and services
Interviewed prospective clients to obtain data about financial resources and needs
Conducted meetings or phone calls with potential clients to present insurance policies and answer questions
Explained coverage options to potential policyholders, answering questions or concerns
Surgical Assistant
South Georgia Medical Center
11.2020 - 11.2022
Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards
Created and maintained sterile operating fields to minimize infection risks
Provided surgical support to help orthopedic, general, GYN, Neuro, ENT, and podiatry surgeons execute safe operations and procedures resulting in positive patient outcomes
Have transported over 200+ patients to and from the operating room
Exhibited confidence to work extremely well under pressure and with a variety of physicians of different temperaments
Assisted surgeons in a variety of minor and major surgical procedures, including a Bilateral Hip surgery
Analyzed patient chart data and identification to verify accurate information
Sanitized and maintained surgical instruments and equipment to minimize infection risks
Front Desk Receptionist
Winnersville Fitness
05.2022 - 08.2022
Answered phones to respond to customer inquiries and transferred calls to appropriate staff members
Handled payment processing and provided customers with receipts and proper bills and change
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
Managed customer complaints and rectifies issues to complete satisfaction
Welcomed large volume of guests and improved overall customer service
Cultivated professional relationships with guests, improving customer retention through coordinated service
Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety