GARRETT MORGAN
Lawrenceville,GA
Summary
Dedicated economics major at the Terry College of Business, University of Georgia, with a passion for unraveling the complexities of global markets. Armed with a strong foundation in economic theories and practical applications, I am adept at analyzing data, identifying trends, and crafting strategic solutions. Additionally, my background in customer service has honed my interpersonal and communication skills, allowing me to effectively engage with clients and address their needs. With a blend of analytical prowess and customer-centric focus, I am poised to make meaningful contributions in the fields of economics and business.
Overview
4
4
years of professional experience
Work History
Server
Uncle Jacks Steak House
03.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Membership Concierge
Lifetime Fitness
01.2023 - 05.2023
- Offered friendly and efficient service to customers, and handled challenging situations with ease.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Addressed customer inquiries with timely and professional responses via phone, email, and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of the concierge desk and monitored staff performance to proactively address inefficiencies.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality gym experiences.
Product Specialist
BMW Of Gwinnett Place
03.2021 - 04.2022
- Researched product's technical specifications and accurately communicated information.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Continually expanded knowledge of the BMW product line.
- Assisted with demonstrations for customers to showcase their vehicle's functionality.
- Logged phone numbers and email addresses to contact customers for follow-ups.
Valet Driver
Hennessey Jaguar and Land Rover
03.2020 - 01.2021
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Welcomed arriving guests and explained car retrieval procedures.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
Education
BBA - Business Economics
University of Georgia
Athens, GA12.2024
High School Diploma -
Peachtree Ridge High School
Suwanee, GA05.2017
Skills
- Data and Statistical Analysis
- Microsoft Office
- R (Programming Language)
- Demand-Supply Analysis
- Leadership
- Customer Service
- Oral and Written Communication
- Product Knowledge
- Time Management
Timeline
Server
Uncle Jacks Steak House
03.2024 - 08.2024
Membership Concierge
Lifetime Fitness
01.2023 - 05.2023
Product Specialist
BMW Of Gwinnett Place
03.2021 - 04.2022
Valet Driver
Hennessey Jaguar and Land Rover
03.2020 - 01.2021
BBA - Business Economics
University of Georgia
High School Diploma -
Peachtree Ridge High School
Similar Profiles
Kaitlin MickelsonKaitlin Mickelson
Uncle Jacks Tavern at Uncle Jacks Steak HouseUncle Jacks Tavern at Uncle Jacks Steak House
Rachel BaileyRachel Bailey
Server at Uncle Jacks Steak HouseServer at Uncle Jacks Steak House
Anali MoronAnali Moron
Prep Cook at Uncle Jacks Steak HousePrep Cook at Uncle Jacks Steak House