Gary Wade
Fairburn
Summary
Dynamic professional with a proven track record in team oversight and sales funnel management, notably at U.S. Window Factory. Excelled in enhancing brand awareness and pipeline management, achieving top producer status at Superior Siding & Windows/Dixie Home Crafters. Skilled in negotiation and customer service, adept at driving growth and leading high-performing teams.
Overview
29
29
years of professional experience
Work History
Outside Sales/Office Mgr.
U.S. Window Factory
Norcross
06.2012 - Current
- Conducted employee training on best practices and operational protocols.
- Created and maintained detailed records of sales, customer service inquiries, and accounts receivable.
- Determined staffing requirements, interviewing, hiring, and training new employees.
- Assisted in developing marketing campaigns to increase product awareness.
- Analyzed market trends to identify potential growth opportunities.
- Monitored office supplies to replenish needed inventory before depletion.
- Managed customer relations through effective communication and problem-resolution techniques.
- Organized and maintained documents, files, and records.
Call Center Mgr/Confirmer
Taylor Construction
Roswell
04.2011 - 06.2012
Canvas Mgr.
Dixie Home Crafters
Norcross
03.2010 - 04.2011
Call Center Mgr./Confirmer
Remodel America
Kennesaw
04.2005 - 03.2010
Call Center Mgr-Trainer
Gutter Guard Co.
01.2001 - 04.2005
- (Trained, Mgrs., confirmers, telemarketers)
Telemarketer/Appointment setter
Superior Siding & Windows/Dixie Home crafters
01.1996 - 01.2001
- (Top producer every week)
Education
Certified Audio Engineer -
Farmingdale Institute Of Recording
Farmingdale, N.Y.01.1982
High School Diploma -
Malverne High School
Malverne, N.Y.01.1980
Skills
- Team oversight
- Office Administration
- Brand awareness
- Sales funnel management
- Sales
- Pipeline management
- Customer service
- Negotiation
References
Upon Request
Timeline
Outside Sales/Office Mgr.
U.S. Window Factory
06.2012 - Current
Call Center Mgr/Confirmer
Taylor Construction
04.2011 - 06.2012
Canvas Mgr.
Dixie Home Crafters
03.2010 - 04.2011
Call Center Mgr./Confirmer
Remodel America
04.2005 - 03.2010
Call Center Mgr-Trainer
Gutter Guard Co.
01.2001 - 04.2005
Telemarketer/Appointment setter
Superior Siding & Windows/Dixie Home crafters
01.1996 - 01.2001
Certified Audio Engineer -
Farmingdale Institute Of Recording
High School Diploma -
Malverne High School
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