Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gavin Haynie

Carrollton

Summary

After a dishwashing job over the summer in high school, I knew I was made for something bigger and better. And then, I found it.... sales!!! I graduated high school in May of 2021 and found a corporation with a ladder I was ready to climb. I know I haven't been with anyone else other than Office Depot, but in just two years of being with the company, I have been promoted two different times in management, each one getting better and better. I have always enjoyed looking at reports and making sure the store is doing well in numbers overall. I am very competitive and will not stop until our store is number 1 in the district!!! With excellent customer service, strong leadership skills, hard work and dedication, I know we can be great.

Overview

2
2
years of professional experience

Work History

Print and Client Service Supervisor

Office Depot
10.2022 - Current
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Created customer support strategies to increase customer retention.
  • Monitored metrics and developed actionable insights to improve efficiency and performance.
  • Managed department call volume of several calls per day and coordinated department schedules to maximize coverage during peak hours.
  • Researched best practices and developed strategies to improve program outcomes.
  • Provided leadership, guidance and support to staff members.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Solutions Advisor

Office Depot
01.2022 - 10.2022
  • Developed and maintained strong relationships with clients to maximize satisfaction.
  • Helped clients make informed decisions about financial future.
  • Analyzed financial needs of clients and developed tailored strategies to meet goals.
  • Educated clients on financial topics and best practices.
  • Recommended specific investments to help clients meet financial goals.

Cashier

Office Depot
06.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Learned duties for various positions and provided backup at key times.
  • Welcomed customers and helped determine their needs.

Education

Bachelor of Science - History

University of West Georgia
Carrollton, GA
05.2025

High School Diploma -

Jonesboro High School
Jonesboro, GA
05.2021

Skills

  • Office Supplies and Inventory
  • Stock Control
  • Collaborative Environments
  • Good Judgment
  • Maintaining Clean Work Areas
  • Selling Skills
  • Leading Employees
  • Sales Proficiency
  • Customer Loyalty
  • Product Selection
  • Customer Queries
  • Organizational Systems
  • Attendance Tracking
  • Corrective Actions
  • Employee Performance Reviews
  • Detailed Meeting Minutes

Accomplishments

    Office Depot MVP

    Sales Value Champion

Timeline

Print and Client Service Supervisor

Office Depot
10.2022 - Current

Solutions Advisor

Office Depot
01.2022 - 10.2022

Cashier

Office Depot
06.2021 - 01.2022

Bachelor of Science - History

University of West Georgia

High School Diploma -

Jonesboro High School

Similar Profiles

CREATE PROFILE
Gavin Haynie