VINOTH M.V

• Handle trade transactions for Standard Chartered Bank customers in accordance with applicable procedures, service standards and operational instructions.
• Ensure the trade transactions are released with best accuracy in accordance with
• Customer's instructions and compliance with statutory, regulatory and internal instructions.
• Provide support to the team by acting as the first line of escalation of agent related queries, process/regulation updates.
• Identify areas of concern and under performance and take corrective measures
• Ensure that all queries messages related to the Banks are effectively responded within24 hours from the time of arrivals
• To ensure that the workload is being distributed uniformly throughout the team, so that the performance of the team as such is maximum.
• Handled most of the premium customers and high valued transactions across all the given regions
• Collaborate with the AML compliance team to identify and address potential money laundering risks in trade transactions

1.Advising : Roles and Responsibilities

Ø Authentication of a letter of credit. Prior to passing the credit into the hands of a beneficiary

Ø Determine that the credit is genuine and has originated from a bank

Ø Scrutinization of a letter of credit and Review the wording of the credit for any workability

Issues, If any then clarify errors with the issuing bank.

Ø Advising of a letter of credit. (Delivery of the credit physically to the beneficiary)

2.Recording :Roles and Responsibilities

Ø Second stage of Compliance check for Every Export Letter of Credit and Documentary collection documents reviewed after the Examination.

Ø Scrutinize the document and input all related data into system to confirm the shipment and transactions are genuine and to be approved for further process

3.Acceptance :Roles and Responsibilities

Ø Indexing the received Acceptance messages to the relevant transaction

Ø Screening the final stage of recording process to provide clean Acceptance to payments team to proceed further

Ø Determine that the cable is genuine and has originated from a bank

Ø Scrutinization of the Acceptance cable and Review the wording and figures of the cable for any workability issues, If any then clarify errors with the issuing bank

Ø Providing Approval and the due date to be processed for every transaction

4. Recording and Payment : Roles and Responsibilities

Ø Scrutinize the import documents under open account and advance payment.

Ø Scrutinize the document and co relate with data captured in system to confirm the shipment and transactions are genuine and to be approved.

Ø Screening the final stage of recording and processpayment.

Ø Scrutinize the import collection documents and acknowledge the presenting bank and customer advice.

Ø Assistingcustomersin trade related queries with Commercial Letter of Credits and Documentary Collections.

Ø Interacting with new clients and provide them trading options with assured high returns on a long term.

Ø Taking action on swift messages received from respective banks and responding via swift.

Ø Responsible for ensuring achievement of daily productivity within SLA.

Ø Attending meetings on weekly basis and giving inputs to enhance the productivity.

Ø Preparing Management Information report on daily basis.

Ø Reporting AREC and Outstanding count to reporting Manager.

Ø Allocating Dump on daily pending transaction to the team.

Ø Reporting pending transactions to the management on weekly basis.

Ø Attending con-calls with high level management for error logs on weekly basis.

Ø Preparing QMR (Quality Management Report) report.

Ø Ensure primary screening done on every document for compliance purpose.

Ø Resolving Exceptional cases for final payment.

Ø Following with Relationship manager in overseas countries on critical transactions.

Ø Ensure that all who have contact with prospective customers are trained in various requirements.

• Effectively managed Open Account remittances, Documents Against Payment, Document Against Acceptance, Trade Loans and Standby Letter of Credit.
• Ensured compliance with Bank's policy including but not limited to Group and Local Code of Conduct, Health and Safety, Diversity and Inclusion, Business Continuity Planning and Central Bank Regulations concerning Foreign Exchange.
• Escalated to management any policy breaches for appropriate handling.
• Closely coordinated with the corporate clients and bank counterparts to ensure paralleled processing.
• Ensured accurate regulatory reports.