Gayle Edgar
Pine Mountain
Summary
After my son went aw to college, I decided to follow my dreams of living and working in a National Park. Since then, I have had the opportunity to work in some beautiful, remote locations. I enjoy meeting people from all over the world in natural settings.
Overview
21
21
years of professional experience
Work History
Server
Ironhorse Grill
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager
Charit Creek Backcountry Lodge
03.2024 - 06.2024
- Cooked and served meals for guest twice a day for up to 45 guest.
- Planned menus
- Maintained a clean well stocked kitchen.
- Ordered food weekly.
- Greeted guest on arrival and provided information on accommodations and area hikes.
- Insured guest had everything they needed for an enjoyable stay.
- Sold drinks and snacks.
- Helped in other departments when needed.
- Unfortunately a tornado hit the lodge area and the lodge closed for two months. Needing a job, I returned to my hometown to find work.
Front Desk Agent
Under Canvas
02.2023 - 07.2023
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Left before end of season due to my elderly Mother's illness.
Server
Aramark
06.2022 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager
Len Foote Hike Inn
08.2021 - 06.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed the volunteer program by recruiting and scheduling volunteers.
- Assisted all departments to insure the inn was ready for guest arrivals.
Hospitality Crew Member
Xanterra South Rim LLC.
07.2019 - 08.2020
- Worked as a team member at a backcountry lodge in the bottom of the Grand Canyon.
- Rotated jobs that included housekeeping, server, kitchen worker and canteen attendant.
- Interacted with guest to assure their needs were met.
Head Cook Then Assistant Manager
Len Foote Hike Inn
08.2017 - 07.2019
- Planned and cooked meals for guest and staff.
- Ordered food items and supplies.
- Interacted with guest and volunteers.
- Assured cleanliness of kitchen and food storage areas.
- Managed two other cooks.
- After 3 months, I was promoted to the Assistant Manager of the lodge.
- As the Assistant Manager, I checked in guest, gave tours of the facility, provided evening programs and worked with staff in departments that needed extra help.
Server
Xanterra
04.2014 - 03.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- I worked 3 regular seasons and 1 winter season.
Loan Department Associate
First Peoples Bank
03.2004 - 03.2014
- Was tasked with perfecting collateral such as deeds and titles.
- Was responsible for tracking collateral and insurance.
- Greeted and assisted customers.
- Attention to detail was important aspect of the job.
Education
Bachelor of Science - Recreation And Leisure Studies
University of Georgia
Athens, GA06-1988
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
Timeline
Server
Ironhorse Grill
06.2024 - Current
Manager
Charit Creek Backcountry Lodge
03.2024 - 06.2024
Front Desk Agent
Under Canvas
02.2023 - 07.2023
Server
Aramark
06.2022 - 11.2022
Manager
Len Foote Hike Inn
08.2021 - 06.2022
Hospitality Crew Member
Xanterra South Rim LLC.
07.2019 - 08.2020
Head Cook Then Assistant Manager
Len Foote Hike Inn
08.2017 - 07.2019
Server
Xanterra
04.2014 - 03.2017
Loan Department Associate
First Peoples Bank
03.2004 - 03.2014
Bachelor of Science - Recreation And Leisure Studies
University of Georgia
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