Gebriesha Davis
Lithonia
Summary
Customer-focused Waitress with extensive experience in fast-paced environments. Expertise in managing multiple tables and streamlining order processes to enhance guest satisfaction. Strong multitasking and time management skills, adaptable to last-minute changes. Committed to delivering positive dining experiences under pressure.
Overview
3
3
years of professional experience
Work History
Elite Hookah Lounge
Server
Atlanta
2024.01 - 2026
- Provided exceptional customer service in a fast-paced lounge environment.
- Took beverage and food orders from guests efficiently and accurately.
- Collaborated with kitchen staff to ensure timely order delivery to customers.
- Explained daily specials to patrons.
- Accurately processed cash, credit card, and other payment transactions quickly and efficiently.
- Delivered prepared food items to tables in a timely manner.
- Maintained clean tables and set up items for incoming guests.
Vision Hookah Lounge
Waitress
Atlanta
2022.01 - 2023.12
- Completed day-to-day duties accurately and efficiently.
- Garnished dishes and beverages to serve visually appealing menu items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Set up tables in between patrons to reduce wait times.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Server/Waitress
HOBNOB Neighborhood Tavern
Atlanta
2022.01 - 2023.06
- Managed multiple tables while ensuring timely food and drink delivery.
- Handled cash and credit transactions accurately at the register.
- Organized take-out orders efficiently according to customer requests.
- Restocked beverages during busy shifts to ensure availability for customers.
- Communicated daily specials to customers.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Trained new employees to perform duties.
Waitress
Capital Grille
Atlanta
2021.05 - 2022.01
- Greeted guests warmly and provided attentive service throughout their dining experience.
- Took accurate food and beverage orders, ensuring prompt entry into point-of-sale system for efficient service.
- Took orders for food and drinks and delivered them to guests.
- Addressed customer complaints and concerns promptly to enhance guest satisfaction and experience.
- Assisted in maintaining a clean and organized dining area during service hours.
- Restocked supplies and wiped down counters to maintain clean work station and support smooth service operations.
- Answered questions about menu items, ingredients, and pricing.
Skills
- Menu Knowledge
- Point-of-sale operation
- Food preparation
- Beverage Preparation
- Order management
- Cash handling
- Greeting Customers
- Customer Service
- Team collaboration
- Teamwork and collaboration
- Strong Multitasking
- Multitasking ability
- Heavy Workload Handling
- Time management
- Effective communication
- Teamwork and collaboration
- Effective communication
Timeline
Elite Hookah Lounge
Server
2024.01 - 2026
Vision Hookah Lounge
Waitress
2022.01 - 2023.12
Server/Waitress
HOBNOB Neighborhood Tavern
2022.01 - 2023.06
Waitress
Capital Grille
2021.05 - 2022.01