Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Genesis Hammonds

Macon,GA

Summary

Creative, entrepreneurial artist with vast food & customer service skills. Multitasking and time management abilities. Devoted to giving every client/customer I meet a positive experience. Hardworking and good under pressure, adapting to new situations and communicating effectively.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Freelance Artist

Atlanta Ink & Silva Back Tattoo
06.2023 - Current
  • CPR Certified & BPH/DPH Tattoo Certifications
  • Bloodborne Pathogens Certification
  • Develops custom tattoo designs for customers.
  • Covered tattoo areas with
  • Stenciled chosen designs onto skin before using tattoo machine, ensuring satisfaction of every customer
  • Used photographs and sketches from customers to develop ideas.
  • Created permanent tattoos using indelible, non-toxic ink, with hypoallergenic tools and aftercare
  • Provides sterile environment, high-quality work and professional work environment at all times

Bartending & Serving

Fresco Italiano
02.2024 - Current
  • Maintained a clean and safe work environment in accordance with local health regulations.
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Operated POS terminals to input orders, split bills and calculate totals.

Bartender, Server, Food Prep & Dishwasher

Clover Wine Merchants
08.2023 - Current
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicate with customers, kitchen staff and coworkers to determine satisfaction with meals, promptly taking action to correct problems.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations, as well as the pantries, bar areas, front and back of house, and bathrooms
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Prepared, dressed, seasoned and garnished simple salads, entrees and other specials
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine, polished glassware and silverware

Server Manager

Steak N’ Shake
09.2022 - 08.2023
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Liaised between servers and upper management to address issues and manage challenges.
  • Enforced compliance with food safety and sanitation standards throughout restaurant.
  • Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
  • Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
  • Serving tables with fine dining level service ensuring repeat customers and a positive experience to go alongside an excellent meal.

Cleaning Staff Member/Customer Service Representative

Hayden Physical Therapy
06.2019 - 01.2020
  • Sanitized frequented areas and equipment using approved supplies.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Performed daily dusting, leather and wood surface polishing and general sanitation
  • Scheduled appointments for clients, managed payments and checking clients in and out of the office

Teacher's Assistant

United in Pink
06.2019 - 06.2023
  • Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
  • Supervised children and participated with children in activities.
  • Offered support and assistance to community members.
  • Helped with prep, set up, and breakdown of community and public events.
  • Assisted with and organized programs, events, and activities to drive outreach initiatives.
  • Established and maintained relationships with fellow volunteers and organizational stakeholders.

Education

Some College (No Degree) - Graphic Design, Illustration

Savannah College of Art And Design
Atlanta, GA

Skills

  • Customer Service
  • Art Conceptualization
  • Client Consultations & Communications
  • Sales Strategies
  • Creative Design
  • 3D Graphic Design & Photo Editing
  • Public Speaking
  • Customer Service
  • Outlining and Shading
  • Sales Transactions
  • Leadership Skills
  • Composition & Communication Skills
  • Proficient in Adobe Photoshop and Illustrator
  • Fluent in Spanish
  • Menu Memorization
  • Food Service
  • Beverage Preparation & Bartending
  • Complex Problem-Solving
  • Food Preparation
  • Engaging Personality
  • Outstanding Customer Service
  • Outgoing Personality
  • Handling Difficult Customers
  • Alcohol Ordering
  • Tattoo Design Expert in Fine Line, Realism, Blackwork and Illustrative styles

Languages

English
Native/ Bilingual
Spanish
Professional

Certification

  • Body artist Training - 2022-23
  • Adobe Professional in Illustrator & Photoshop
  • DPH Tattooist Certification
  • Bloodborne Pathogens Certification
  • CPR Certification

Affiliations

Silva Back Tattoo

Timeline

Bartending & Serving

Fresco Italiano
02.2024 - Current

Bartender, Server, Food Prep & Dishwasher

Clover Wine Merchants
08.2023 - Current

Freelance Artist

Atlanta Ink & Silva Back Tattoo
06.2023 - Current

Server Manager

Steak N’ Shake
09.2022 - 08.2023

Cleaning Staff Member/Customer Service Representative

Hayden Physical Therapy
06.2019 - 01.2020

Teacher's Assistant

United in Pink
06.2019 - 06.2023

Some College (No Degree) - Graphic Design, Illustration

Savannah College of Art And Design

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Genesis Hammonds