Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Genesis Reyes

Norcross

Summary

Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

3
3
years of professional experience

Work History

Bartender

J Alexander's
10.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Barback

J Alexander's
09.2023 - Current
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
  • Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.

Server

J Alexander's
08.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server Assistant

J Alexander's
05.2023 - 07.2023
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
  • Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
  • Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.

Host

J Alexander's
12.2021 - 07.2023
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Education

Norcross High School
Norcross, GA
05.2022

Bachelor of Science - Nursing

Kennesaw State University
Kennesaw, GA
12-2027

Skills

  • Facility Cleaning
  • Bussing Tables
  • Customer service
  • Problem-solving abilities
  • Basic mixology
  • Physical stamina
  • Interpersonal skills
  • Fast-paced environment
  • Order processing
  • Stress management
  • Decision-making
  • Strong communication
  • Adaptability
  • Reliability
  • Team collaboration
  • Efficient multitasking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary

Timeline

Bartender

J Alexander's
10.2023 - Current

Barback

J Alexander's
09.2023 - Current

Server

J Alexander's
08.2023 - Current

Server Assistant

J Alexander's
05.2023 - 07.2023

Host

J Alexander's
12.2021 - 07.2023

Norcross High School

Bachelor of Science - Nursing

Kennesaw State University

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Genesis Reyes