Results-driven Business Owner with expertise in customer relations, quality assurance, and repairs. Proven track record in enhancing operational efficiency and leading hardworking teams to deliver exceptional service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Owner
Brown Central Services LLC
Augusta, GA
11.2024 - Current
Managed daily operations to ensure seamless service delivery and customer satisfaction.
Services Maintenance Calls/ Afterhours
Punch & Turn key
HVAC ,Electrical,Plumbing& Appliance repair
Paint & Sheetrock repair
Maintenance Manager
Walton Communities LLC
06.2018 - 10.2024
Led maintenance team to ensure optimal functionality of facilities and equipment.
Developed and implemented preventive maintenance programs to enhance operational efficiency.
Conducted regular inspections to identify issues and initiate corrective actions promptly.
Maintenance Supervisor
Riverchase Apartment
08.2017 - 06.2018
Supervised maintenance team to ensure timely completion of repairs and improvements.
Developed and implemented preventive maintenance programs to reduce downtime.
Coordinated vendor services for specialized repairs and equipment upkeep.
Supervised 5 employees and scheduled shifts.
Education
HVAC Diploma - Heating And Air Conditioning Technology
Augusta Technical College
Augusta, Georgia, GA
08-2009
Skills
Customer relations
Customer service
Team leadership
Quality assurance
Inventory control
Inventory management
Performance improvement
Certification
HVAC Certified
CPO Certified
EPA Certified
Timeline
Owner
Brown Central Services LLC
11.2024 - Current
Maintenance Manager
Walton Communities LLC
06.2018 - 10.2024
Maintenance Supervisor
Riverchase Apartment
08.2017 - 06.2018
HVAC Diploma - Heating And Air Conditioning Technology