Georgianna Parkin
Conyers,MI
Summary
SHRM-CP certified with a robust 7+ years track record as a Human Resource Professional, excel in formulating HR practices that enhance employee potential and foster a culture of compliance and integrity. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Senior Operation Manager/Collector of Taxes
Tax Administration of Jamaica
- Recommended training programs for mid-level managers on effective communication, time management, and conflict resolution; which led to 25% increase in employee satisfaction and 20% reduction in absenteeism
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiencies
- Raised team productivity by 40% by implementing new performance management system that compasses weekly one-on-one meetings, goal setting, and regular feedback sessions
- Managed and motivated employees to be productive and engaged in work
- Reduced operational costs through comprehensive process improvement initiatives and resource management
- Controlled costs to keep business operating within budget and increase profits
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Implemented business strategies, increasing revenue and effectively targeting new markets
Manager of Accounts and Collections
Tax Administration of Jamaica
- Enhanced efficiency in maintaining 95% accuracy of taxpayers' accounts, which aids Management in making realistic decisions and accurate projections
- Played integral role in maintaining high levels of audit compliance, contributing to strategic decision-making and precision in forecasting
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues
- Used advanced software to prepare documents, reports, and presentations
- Managed day-to-day accounting processes to drive financial accuracy
- Tracked funds, prepared deposits and reconciled accounts
- Prepared working papers, reports and supporting documentation for audit findings
- Organized budget documentation and tracked expenses to maintain tight business controls
- Minimized losses and checked compliance with internal protocols by analyzing and preparing effective annual budgets
Accounting Bookkeeper
Parkins Towing & Roadside Service LLC
07.2024 - Current
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing
- Maintained and processed invoices, deposits, and money logs
- Reviewed and processed client electronic payments and check deposits
- Managed payroll processing, ensuring employees were accurately compensated in a timely manner each pay period
- Established QuickBooks accounting system to reflect accurate financial records
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
HR Coordinator
Bravo Logistics LLC
01.2019 - 06.2024
- Pioneered DOT training program, strengthening safety compliance and reduce infractions
- Increased compliance with labor laws by conducting regular audits of HR policies and procedures
- Managed employee relations issues with tact, conducting investigations and providing guidance to CEO for resolution
- Supervised operations staff and kept employees compliant with company policies and procedures
- Conducted exit interviews to gather valuable insights into areas for improvement within the organization
- Completed employee employment verifications and unemployment paperwork prior to hire or termination
Education
Advance Degree - Human Resources Management
Management Institute of National Development
Kingston, JamaicaBachelor of Science - Accounting
Northern Caribbean University
Mandeville, JamaicaAssociate of Science - Business Administration
Northern Caribbean University
Mandeville, JamaicaSkills
- Talent Acquisition & Development
- Operations Management
- Employee Engagement
- Performance Management
- Financial & Operational Acumen
- Hr Compliance & Labor Laws
- Customer Relationship Management
- Team Leadership
Certification
- SHRM -CP, 07/01/23
- Leadership Development, Conflict Resolution
- Performance Problem solving, Stress Management
- Performance Management, Emotional Intelligence
Accomplishments
- Supervised team of 42 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 4 Managers in the development of Training for trainers module.
Hobbies and Interests
- I enjoy helping others and giving back to the community.
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination.
- Getting involved in local advocacy groups to promote positive change in the community.
- Dancing
- Cooking
- Enjoy hobbies that combine physical activity with outdoor exploration.
Timeline
Accounting Bookkeeper
Parkins Towing & Roadside Service LLC
07.2024 - Current
HR Coordinator
Bravo Logistics LLC
01.2019 - 06.2024
- SHRM -CP, 07/01/23
- Leadership Development, Conflict Resolution
- Performance Problem solving, Stress Management
- Performance Management, Emotional Intelligence
Senior Operation Manager/Collector of Taxes
Tax Administration of Jamaica
Manager of Accounts and Collections
Tax Administration of Jamaica
Advance Degree - Human Resources Management
Management Institute of National Development
Bachelor of Science - Accounting
Northern Caribbean University
Associate of Science - Business Administration
Northern Caribbean University
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