GERALD LOFTON
Atlanta
Summary
Dynamic Sales Consultant with a proven track record at Mercedes Benz of Atlanta South, excelling in customer relationship management and objection handling. Recognized for developing effective sales strategies that enhanced client engagement and satisfaction. Committed to delivering exceptional service, consistently exceeding client expectations and fostering long-term relationships.
Experienced with building strong client relationships and closing sales. Utilizes deep product knowledge to provide tailored solutions that address customer needs. Track record of consistently achieving sales targets and contributing to team success through effective communication and negotiation skills.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Mercedes Benz of Atlanta South
03.2019 - Current
- Assisted in identifying customer needs and preferences to recommend appropriate solutions.
- Developed product knowledge to provide accurate information and support to clients.
- Supported sales team by preparing presentations and promotional materials for client meetings.
- Engaged with customers to build rapport and foster long-term relationships.
- Participated in training sessions to enhance sales techniques and product understanding.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Consultant
Southtown Hyundai
12.2018 - 03.2019
- Collaborated with team members to streamline processes and improve service delivery.
- Maintained organized records of customer interactions for future reference and follow-up.
- Followed up with existing customers to provide additional support and address concerns.
Internet Sales Consultant
Sons Kia
06.2015 - 12.2018
- Developed and implemented sales strategies to enhance online customer engagement.
- Analyzed market trends to identify growth opportunities and optimize product offerings.
- Provided exceptional customer service through effective communication and problem resolution skills.
- Collaborated with marketing teams to create targeted campaigns boosting online visibility.
Education
Telecommunications
California State University, Chico
Chico, CA12-1990
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
Timeline
Sales Consultant
Mercedes Benz of Atlanta South
03.2019 - Current
Sales Consultant
Southtown Hyundai
12.2018 - 03.2019
Internet Sales Consultant
Sons Kia
06.2015 - 12.2018
Telecommunications
California State University, Chico
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