Gerardo A. Hinojosa
Alpharetta
Summary
Motivated and disciplined professional with experience owning and operating a successful residential cleaning business, while completing a Bachelor of Arts in Political Science with a concentration in Pre-Law. Demonstrated the ability to manage significant responsibilities concurrently, lead teams and maintained strong organizational and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Business Owner
The Luxury Maids LLC
Alpharetta
09.2019 - Current
- Owned and operated a residential cleaning company, overseeing all daily operations.
- Managed business finances, including budgeting, expense tracking, and cash flow.
- Prepared financial records and documentation for tax season.
- Marketed the business through online platforms, referrals, and local advertising.
- Generated client leads and converted inquiries into recurring customers.
- Provided estimates for residential cleaning services.
- Adjusted pricing to maintain profitability and account for labor and supply costs.
- Ensured high levels of client satisfaction through quality control and follow-up.
- Resolved customer concerns professionally to retain long-term clients.
- Developed efficient systems and procedures to improve consistency and productivity.
- Organized and maintained service schedules for optimal workflow.
General Manager
El Zarape Mexican Restaurant
Roswell
04.2020 - 07.2022
- Oversee daily restaurant operations to ensure smooth service.
- Place and manage inventory and monitor food and supply levels.
- Create weekly staff schedules to ensure proper coverage.
- Hire, train, and develop team members.
- Implement new routines to improve efficiency and consistency.
- Ensure compliance with health, safety, and sanitation regulations.
- Monitor customer satisfaction and resolve issues promptly.
- Lead and motivate the team to deliver quality food and service.
Education
Bachelor of Arts - Political Science With Pre-Law Concentration
Georgia State University
Atlanta, GA12-2025
Skills
- Customer service
- Financial management
- Relationship building
- Operations oversight
- Quality assurance
- Team leadership
- Conflict resolution
- Time management
Languages
Spanish
Native/ Bilingual
Timeline
General Manager
El Zarape Mexican Restaurant
04.2020 - 07.2022
Business Owner
The Luxury Maids LLC
09.2019 - Current
Bachelor of Arts - Political Science With Pre-Law Concentration
Georgia State University