Experienced with coordinating and managing multiple projects simultaneously. Utilizes effective communication and organizational skills to ensure seamless project execution. Track record of implementing process improvements and achieving project milestones.
Work History
Program Manager
1 Year 8 Months
Empowerment Society | 12.2024 - Current
Monitored project budgets, ensuring compliance with financial guidelines and reporting requirements.
Analyzed program outcomes to inform strategic planning and decision-making processes.
Trained new team members on project management tools and best practices for effective collaboration.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Reception Assistant
1 Year
Hines Law | 03.2025 - 03.2026
Trained new reception staff on office protocols and customer service best practices.
Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
Prepared conference rooms for meetings using proper setup procedures according to specific requirements.
Managed de-escalation of calls from colleagues to ensure positive service delivery.
Youth Intern
2 Years
Latin American Association | 08.2023 - 08.2025
Mentored younger interns, fostering their growth and enhancing team collaboration.
Partnered with youth department director to design and implement programs fostering success for Georgia youth.
Spearheaded Fiesta de Libros, a literacy initiative dedicated to empowering under-resourced youth, while overseeing strategic partnerships with corporate sponsors such as UPS and Delta Air Lines.
Receptionist
9 Months
Bader Law | 06.2024 - 03.2025
Scheduled appointments for attorneys, optimizing calendar management and client interactions.
Maintained office supplies inventory, coordinating with vendors for timely replenishment.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Support Staff Member
1 Year 1 Month
Consulate of General Mexico | 08.2023 - 09.2024
Managed visitor inquiries and provided accurate information on consular services and procedures.
Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
Provided guidance on college applications, FAFSA, and academic support programs to help families navigate the education system.