Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Getachew Kacha

Loganville ,GA

Summary

Detail-oriented and safety-conscious transportation and logistics professional with 4+ years of experience providing efficient and customer-focused driving services through Uber and Lyft. Proven ability to optimize routes, manage time effectively, and ensure compliance with safety regulations. Skilled in vehicle maintenance, problem-solving, and independent decision-making, with a strong work ethic and adaptability in fast-paced environments. Excellent customer service and communication skills, ensuring positive client experiences and high satisfaction ratings. Seeking to leverage operational expertise, logistics coordination, and hands-on technical skills in a dynamic role at RavenVolt (ABM) to contribute to efficient processes and workplace excellence.

Overview

5
5
years of professional experience

Work History

Rideshare Driver (Uber & Lyft)

Self-Employed
01.2020 - Current
  • Safely transported passengers across high-traffic areas, ensuring timely and efficient service while optimizing routes using GPS and real-time traffic data.
  • Managed vehicle maintenance and inspections to ensure optimal performance, aligning with safety and operational efficiency standards.
  • Delivered exceptional customer service, adapting to diverse rider needs and problem-solving in high-pressure situations.
  • Maintained accurate trip logs and financial records, demonstrating attention to detail and accountability in daily operations.
  • Developed strong time management and logistical planning skills by balancing multiple ride requests and optimizing trip efficiency.
  • Applied mechanical and technical knowledge by troubleshooting minor vehicle issues, mirroring the hands-on approach required in the industrial and energy sectors.
  • Built experience in independent decision-making and adaptability, essential for working in dynamic environments like RavenVolt.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.

Education

High School Diploma -

Medhane Alem Comprehensive High School
Addis Ababa, Ethiopia
07-1987

Skills

  • Route Optimization & Time Management – Planned and adjusted routes efficiently to reduce delays and maximize daily productivity
  • Vehicle Maintenance & Safety Compliance – Performed routine inspections and followed strict safety standards to ensure a reliable and secure driving experience
  • Customer Relations & Problem-Solving – Provided excellent service by addressing diverse passenger needs, resolving issues quickly, and maintaining professionalism under pressure
  • Active Listening & Adaptability – Adjusted to customer preferences and changing road conditions in real time to ensure a smooth experience
  • Financial Management & Record-Keeping – Accurately tracked trips, expenses, and earnings, demonstrating strong attention to detail and financial accountability
  • Multi-Tasking & Independent Decision-Making – Balanced multiple ride requests while making quick, strategic decisions to optimize performance and efficiency
  • Professionalism & Reliability – Maintained a high driver rating through consistent, courteous interactions and dependable service
  • Logistics Coordination & Efficiency – Optimized daily schedules and routes to improve fuel efficiency and meet customer demand

Languages

English
Full Professional
Amharic
Native or Bilingual

Timeline

Rideshare Driver (Uber & Lyft)

Self-Employed
01.2020 - Current

High School Diploma -

Medhane Alem Comprehensive High School

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Getachew Kacha